Hendrick BMW Northlake

Dropped my BMW off for detailing and I always have an outstanding experience with Jeffrey Limthong as my service rep and Chris the service manager. They always seem to go the extra mile for me. I didn’ outstanding experience with Jeffrey Limthong as my service rep and Chris the service manager. They always seem to go the extra mile for me. I didn’t have a ride back home and the the car was going to be there all day — so they gave me a Lyft ride down and back. It enabled to get a lot of other things done around the house. You cannot go wrong with BMW service :). More

Jeff Day is always there when you need help and is a great service advisor great service advisor More

Amanda was my service advisor on my visit. I would use her every time. I really felt comfortable, and she was informative honest and very timely. Thank you Amanda and BMW North Lake Charlotte. I would use her every time. I really felt comfortable, and she was informative honest and very timely. Thank you Amanda and BMW North Lake Charlotte. More

I have had my BMW serviced here multiple times and they are always on it. Amanda is super helpful and very professional. I 100000% recommend seeing her for all your service needs!!! are always on it. Amanda is super helpful and very professional. I 100000% recommend seeing her for all your service needs!!! More

First time going here. Had a check engine light on. Amanda was very professional and provided great service. Had a check engine light on. Amanda was very professional and provided great service. More

Amanda helped me get my flat tire fixed and fit me in the schedule, great service! schedule, great service! More

I came here to get new tires. Amanda helped me do this and she was fantastic!! Amanda helped me do this and she was fantastic!! More

I had a fantastic experience at BMW North Lake. Jeff Day was my service advisor and he took great care of me and my vehicle and explained everything after my vehicle failed state Inspection. I was Jeff Day was my service advisor and he took great care of me and my vehicle and explained everything after my vehicle failed state Inspection. I was able to drive it and get inspected same day after my emissions monitors were set. More

Jeff has helped me with both of my service visits. He is a pleasure to work with and very accommodating. He is a pleasure to work with and very accommodating. More

Thank you so much Grey! I love my new vehicle! I will be back for my next one! I love my new vehicle! I will be back for my next one! More