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Hendrick BMW Northlake

Charlotte, NC

5.0
1,737 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,737 reviews

January 31, 2024

Everything went well and very pleased with the work done. Staff were very polite and professional. More

by Francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 01, 2024 -

Hendrick BMW Northlake responded

Francine, we are very happy we could provide you with a positive experience!

January 31, 2024

Jeff day did and excellent job. facility was clean and well organized. Most of all they problem solvers. More

by Cvirtue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Feb 02, 2024 -

Hendrick BMW Northlake responded

Cvirtue, thank you for sharing your positive experience!

January 31, 2024

Highly recommend stopping into this dealership. They have a nice selection ! Hans provided great customer service, and was able to fulfill my needs when looking for my next car! More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Feb 02, 2024 -

Hendrick BMW Northlake responded

Glenn, we are very happy we could provide you with a positive experience!

January 31, 2024

Jeff Limthong did a superb job with the service of my vehicle - “my baby.” He was pleasant, friendly, easy to talk to and answered all my questions respectfully. I especially liked the way he greeted me More

by ddawson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Feb 02, 2024 -

Hendrick BMW Northlake responded

Ddawson74, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 31, 2024

Jeff does a great job as my service advisor. I needed the service completed in under an hour and he delivered More

by Randall bozard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 02, 2024 -

Hendrick BMW Northlake responded

Randall Bozard, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 31, 2024

Stopped in and needed a coolant top off. Did not have an appt. Amanda was very nice and took care of me. Thanks More

by George
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Feb 02, 2024 -

Hendrick BMW Northlake responded

Tony, we are very happy we could provide you with a positive experience!

January 30, 2024

Hans was a great sales person, respectful and not pushy, made the process fast and easy. Hans and the team helped me out with a great finance rate on my new car. Everyone is very welcoming and helpful., I w More

by Sojib
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Feb 01, 2024 -

Hendrick BMW Northlake responded

Sojib, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

January 30, 2024

Enjoyed working with hans, he was very professional and took care of all our questions/concerns. Shout out to Jordan in finance as well .Hans went above and beyond. One of our better experiences buying a More

by Marcus
Recommend Dealer
Yes
Employees Worked With
Hans shayeghi
Feb 01, 2024 -

Hendrick BMW Northlake responded

Marcus, thank you for sharing your positive experience!

January 30, 2024

Shane worked with me through a couple delivery delays and kept me informed with updates. More

by R84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Feb 01, 2024 -

Hendrick BMW Northlake responded

R84, we are very happy we could provide you with a positive experience!

January 29, 2024

I drove 2. 5 hours to work with Shane over about 5 dealerships in NC, GE, and SC. From our first interaction he impressed me by his competence, knowledge and cal More

by Ncarey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Jan 30, 2024 -

Hendrick BMW Northlake responded

Ncarey, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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