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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,650 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,650 reviews

November 30, 2023

Shane was great to work with and made buying a vehicle very easy. All the staff here was great to deal with. More

by tclawso0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
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Dec 01, 2023 -

Hendrick BMW Northlake responded

Tclawso0, we are very happy we could provide you with a positive experience!

November 28, 2023

Jeffrey Limthong was incredible to work with. He went out of his way to make the experience easy and pleasurable. More

by Henriksenjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
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Dec 01, 2023 -

Hendrick BMW Northlake responded

Henriksenjp, we are very happy we could provide you with a positive experience!

November 28, 2023

I had the pleasure of working with Jeff Day at the Northlake BMW. He was extraordinarily helpful and guided me through the repair process. More

by Runnerofsteeltowin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
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Nov 29, 2023 -

Hendrick BMW Northlake responded

Amochadelight, we are very happy we could provide you with a positive experience!

Nov 30, 2023 -

Hendrick BMW Northlake responded

Runnerofsteeltowin, thank you for sharing your positive experience!

November 28, 2023

Jeff was awesome to work with at the BMW dealership. Was able to get me a loaner for same day so didn’t have to sit at dealership long and rushed my part and was able to get it fixed quickly! I apprecia More

by dcmyers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 30, 2023 -

Hendrick BMW Northlake responded

Dcmyers40, we are very happy we could provide you with a positive experience!

November 28, 2023

Jesse has helped me with all my services on my vehicle ever time I go in. great service More

by carlosvega22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Dec 01, 2023 -

Hendrick BMW Northlake responded

Carlosvega22, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 27, 2023

I had the pleasure of working with Jeff Limthong today who was professional and knowledgeable with a great sense of humor. Jeff L. made my visit pleasant and I look forward to working with him again. I ca More

by amochadelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
November 25, 2023

Jeffrey Limthong in their service department was very helpful. They are friendly and get you on your way quickly. More

by JasonK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Report | Print
Nov 26, 2023 -

Hendrick BMW Northlake responded

Jasonk, we are very happy we could provide you with a positive experience!

November 22, 2023

It has been a pleasure working with Jeff Limthong on my 2018 530e. Preferred advisor check him out. More

by Donnie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 23, 2023 -

Hendrick BMW Northlake responded

Donnie B, we are very happy we could provide you with a positive experience!

November 22, 2023

I just had my car in for service at BMW Northlake and it could not have been a better experience. Jeff Limthong is exceptional and made sure everything ran smoothly. More

by jjwznk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 23, 2023 -

Hendrick BMW Northlake responded

Jjwznk, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 19, 2023

Have been doing business with Jeff Day and the service department for several years with multiple vehicles. Jeff has made the communication process simple and responsive. Very professional. More

by Darrell N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 22, 2023 -

Hendrick BMW Northlake responded

Darrell N, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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