Hendrick BMW Northlake

Jeffrey Limthong was my service rep, showed me to the waiting room with free coffee, and snacks. When my car was ready he did a great job explaining the work that was done. Will be back to this location. waiting room with free coffee, and snacks. When my car was ready he did a great job explaining the work that was done. Will be back to this location. More

Today I went into BMW Northlake today was a pleasure. My advisor was Jeff Limthong. He was amazing he went over everything with me he set the expectation as far as time. He deserves a raise. Good service My advisor was Jeff Limthong. He was amazing he went over everything with me he set the expectation as far as time. He deserves a raise. Good service deserves to be recognize. Thank You. Jeff I will be back More

Took my car in yesterday and had a great experience. Jeff Day was very professional and kept me informed every step of the way. I waited for the car and the entire visit was not as long as I was expecti Jeff Day was very professional and kept me informed every step of the way. I waited for the car and the entire visit was not as long as I was expecting. Very happy! More

My advisor was jeffery limthong and he was very welcoming and knowledgeable with everything He advised me to do. It was a great experience. Appreciate everybody that works there and knowledgeable with everything He advised me to do. It was a great experience. Appreciate everybody that works there More

My service advisor Jeff Day was gracious and made sure to follow-up on my vehicle. follow-up on my vehicle. More

Dropped my BMW off for detailing and I always have an outstanding experience with Jeffrey Limthong as my service rep and Chris the service manager. They always seem to go the extra mile for me. I didn’ outstanding experience with Jeffrey Limthong as my service rep and Chris the service manager. They always seem to go the extra mile for me. I didn’t have a ride back home and the the car was going to be there all day — so they gave me a Lyft ride down and back. It enabled to get a lot of other things done around the house. You cannot go wrong with BMW service :). More

Jeff Day is always there when you need help and is a great service advisor great service advisor More

Amanda was my service advisor on my visit. I would use her every time. I really felt comfortable, and she was informative honest and very timely. Thank you Amanda and BMW North Lake Charlotte. I would use her every time. I really felt comfortable, and she was informative honest and very timely. Thank you Amanda and BMW North Lake Charlotte. More

I have had my BMW serviced here multiple times and they are always on it. Amanda is super helpful and very professional. I 100000% recommend seeing her for all your service needs!!! are always on it. Amanda is super helpful and very professional. I 100000% recommend seeing her for all your service needs!!! More

First time going here. Had a check engine light on. Amanda was very professional and provided great service. Had a check engine light on. Amanda was very professional and provided great service. More