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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,650 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,650 reviews

November 18, 2023

Great experiences since I purchased my car 4 years ago. The service advisors and department are top notch. More

by Delerium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
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Nov 20, 2023 -

Hendrick BMW Northlake responded

Delerium, we are very happy we could provide you with a positive experience!

November 17, 2023

Jeff Day was exceptional in his attention to detail on my service. Great professionalism and delivery on time. Thanks Ron More

by Rksteen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Report | Print
Nov 18, 2023 -

Hendrick BMW Northlake responded

Rksteen82, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 17, 2023

Jeff Limthong was great to work with. He was personal in my time at the dealer and got me through quickly plus took the time to help set up work for my other BMW. More

by Baseeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Limthong, Jeff
Report | Print
Nov 19, 2023 -

Hendrick BMW Northlake responded

Baseeber, we are very happy we could provide you with a positive experience!

November 15, 2023

Great people and great service. Used this dealership for my service for years awesome place More

by Deniserash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Report | Print
Nov 16, 2023 -

Hendrick BMW Northlake responded

Deniserash, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 15, 2023

Shane weaver is very articulate and transparent dealer. You won’t feel a minute of your time being wasted or compromised. Also, He is very quick and responsive over text/calls. He is super quick with paper More

by Aditya Vetukuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Report | Print
November 14, 2023

Special thanks to Keyla Vallejos for our purchasing a X3. Thank you so much for your kindness!!! More

by HB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pak, Stefanie Lisa
Report | Print
Nov 16, 2023 -

Hendrick BMW Northlake responded

Hb, thank you for your kind words and this wonderful review!

November 13, 2023

Keyla Just purchased a BMW Keyla was my rep She was great Could not have gone thru the process without her More

by Suelaxmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keyla
Report | Print
Nov 15, 2023 -

Hendrick BMW Northlake responded

Suelaxmom, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 09, 2023

Jeff Limthong has been very helpful coordinating service appointments and keeping me informed concerning issues and options. Recommend him highly. More

by Xthreenineteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 10, 2023 -

Hendrick BMW Northlake responded

Xthreenineteen, we are very happy we could provide you with a positive experience!

November 07, 2023

Jeff Limthong really helped me out with my last minute fix for my bad tire last week! Highly recommend him and the service dept. More

by streater91
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 09, 2023 -

Hendrick BMW Northlake responded

Streater91, thank you for your kind words and this wonderful review!

November 06, 2023

My service agent Andrew was very professional, friendly and helpful. I would definitely recommend Andrew! More

by Diannahale75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 08, 2023 -

Hendrick BMW Northlake responded

Dianna, we are very happy we could provide you with a positive experience!

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