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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,677 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,677 reviews

November 28, 2023

Jeff was awesome to work with at the BMW dealership. Was able to get me a loaner for same day so didn’t have to sit at dealership long and rushed my part and was able to get it fixed quickly! I apprecia More

by dcmyers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
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Nov 30, 2023 -

Hendrick BMW Northlake responded

Dcmyers40, we are very happy we could provide you with a positive experience!

November 28, 2023

Jesse has helped me with all my services on my vehicle ever time I go in. great service More

by carlosvega22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Dec 01, 2023 -

Hendrick BMW Northlake responded

Carlosvega22, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 27, 2023

I had the pleasure of working with Jeff Limthong today who was professional and knowledgeable with a great sense of humor. Jeff L. made my visit pleasant and I look forward to working with him again. I ca More

by amochadelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
November 25, 2023

Jeffrey Limthong in their service department was very helpful. They are friendly and get you on your way quickly. More

by JasonK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Report | Print
Nov 26, 2023 -

Hendrick BMW Northlake responded

Jasonk, we are very happy we could provide you with a positive experience!

November 22, 2023

It has been a pleasure working with Jeff Limthong on my 2018 530e. Preferred advisor check him out. More

by Donnie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 23, 2023 -

Hendrick BMW Northlake responded

Donnie B, we are very happy we could provide you with a positive experience!

November 22, 2023

I just had my car in for service at BMW Northlake and it could not have been a better experience. Jeff Limthong is exceptional and made sure everything ran smoothly. More

by jjwznk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
Nov 23, 2023 -

Hendrick BMW Northlake responded

Jjwznk, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 19, 2023

Have been doing business with Jeff Day and the service department for several years with multiple vehicles. Jeff has made the communication process simple and responsive. Very professional. More

by Darrell N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 22, 2023 -

Hendrick BMW Northlake responded

Darrell N, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 18, 2023

Great experiences since I purchased my car 4 years ago. The service advisors and department are top notch. More

by Delerium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Nov 20, 2023 -

Hendrick BMW Northlake responded

Delerium, we are very happy we could provide you with a positive experience!

November 17, 2023

Jeff Day was exceptional in his attention to detail on my service. Great professionalism and delivery on time. Thanks Ron More

by Rksteen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff day
Report | Print
Nov 18, 2023 -

Hendrick BMW Northlake responded

Rksteen82, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 17, 2023

Jeff Limthong was great to work with. He was personal in my time at the dealer and got me through quickly plus took the time to help set up work for my other BMW. More

by Baseeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Limthong, Jeff
Report | Print
Nov 19, 2023 -

Hendrick BMW Northlake responded

Baseeber, we are very happy we could provide you with a positive experience!

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