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Hendrick BMW Northlake

Charlotte, NC

5.0
1,737 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,737 reviews

January 15, 2024

I would highly recommend going to see Jeff Limthong. He is an awesome advisor and very respectful with his service. Car repairs and servicing can be intimidating at times but Jeff definitely looks out f More

by J.Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jan 16, 2024 -

Hendrick BMW Northlake responded

J.hopkins, we are very happy we could provide you with a positive experience!

January 10, 2024

Jeff Day, my service advisor, is always friendly and helpful when I am in for service. More

by nswilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jan 11, 2024 -

Hendrick BMW Northlake responded

Nswilley, we're glad to hear you enjoyed your visit.

January 10, 2024

The staff who greeted us as we came in were warm and welcoming. Shane is very knowledgeable and has a fun and friendly personality. Shane spent whatever time was needed to find us the car we wanted and More

by JGT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 11, 2024 -

Hendrick BMW Northlake responded

Jgt, thank you for sharing your positive experience!

January 01, 2024

Received very professional service from Amanda. She was very knowledgeable and communicated with me the the entire service process. It was my first time having my new BMW serviced. More

by will
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jan 02, 2024 -

Hendrick BMW Northlake responded

Will, thank you for sharing your positive experience!

December 31, 2023

Great experience buying our first BMW Landon was very knowledgeable and gave us all the information we needed to make a decision. More

by geciha4966
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Jan 01, 2024 -

Hendrick BMW Northlake responded

Geciha4966, thank you for your kind words and this wonderful review!

December 31, 2023

Great test drive experience with Landon, not pushy for us to make a decision. Will be back if we decide to go with an X6 More

by cahesa6597
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Jan 01, 2024 -

Hendrick BMW Northlake responded

Cahesa6597, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 31, 2023

Great all around buying experience, even with the December rush. Landon Blake had our paperwork prepared ahead of time and made it a quick seamless experience. More

by nohake
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Jan 01, 2024 -

Hendrick BMW Northlake responded

Nohake, thank you for sharing your positive experience!

December 30, 2023

I had a tire emergency over the holidays and Nathan was able to get me in and out with a new tire before I needed to get back on the road. Super helpful and extremely kind. I will definitely give my busine More

by rimon08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Collins
Jan 01, 2024 -

Hendrick BMW Northlake responded

Rimon08, we are very happy we could provide you with a positive experience!

December 30, 2023

Only had one issue. I was looking at a vehicle and no one asked to help. Also no one came out to greet me when I pulled my car in the bay. More

by mlrs22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Jan 01, 2024 -

Hendrick BMW Northlake responded

Hello Mlrs22, we appreciate you taking the time to leave us this feedback.

December 30, 2023

I worked with Landon for the 2nd time now and he is amazing to work with! Makes the process smooth and easy. Never pushy or salesy. I’ll continue to go back to Landon when looking for a new car! More

by Jamesmurphy3415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Jan 01, 2024 -

Hendrick BMW Northlake responded

Jamesmurphy3415, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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