
Hendrick BMW Northlake
Charlotte, NC
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We are really happy with the service provided. Jeff Day greets us, keeps us informed throughout the service, follows up and in general is great to work with. We even receive a video of inspectio Jeff Day greets us, keeps us informed throughout the service, follows up and in general is great to work with. We even receive a video of inspections and other work performed on our X5. More
This location consistently provides great customer care and service. I have been a customer of Hendrick BMW for many years and I know that I can rely on predictable, good service and transparent pricing. I and service. I have been a customer of Hendrick BMW for many years and I know that I can rely on predictable, good service and transparent pricing. I recently worked with Jeff Day and he was terrific! More
I always have great service at Hendrick BMW Northlake. Amanda Bradshaw is very knowledgeable and professional. She always takes care of my X3 and ensures everything is done properly. Amanda Bradshaw is very knowledgeable and professional. She always takes care of my X3 and ensures everything is done properly. More
Jeffrey Limthong was AWESOME to work with. Quite literally the best service advisor we’ve ever had. Our family had an upcoming road trip to prepare for and Jeffrey made everything quick, easy Quite literally the best service advisor we’ve ever had. Our family had an upcoming road trip to prepare for and Jeffrey made everything quick, easy and professional. Excellent communication throughout the entire process and went above and beyond to ensure our vehicle was ready to go on time. Top notch service! More
I brought my car in for an oil change, and I love the service I received from JR. He was super nice and always maintain professional. Thank you for your help. I will definitely be back. service I received from JR. He was super nice and always maintain professional. Thank you for your help. I will definitely be back. More
I came last with for my routine oil change and Ty helped to make it a great and seamless experience. She was very welcoming, professional, and knowledgeable. She also had a great sense of humor which added to make it a great and seamless experience. She was very welcoming, professional, and knowledgeable. She also had a great sense of humor which added to me being more comfortable that they would take good care of my X4! More