Hendrick BMW Northlake

Jeff Day took great care of me when I brought my 2016 BMW 328 in for service this week. He always goes the extra mile to make me feel welcome! 328 in for service this week. He always goes the extra mile to make me feel welcome! More

I recently visited a BMW service center for an oil change service and had an exceptional experience, thanks to the outstanding service provided by Service Coordinator Jeffrey Limthong. From the moment I arri service and had an exceptional experience, thanks to the outstanding service provided by Service Coordinator Jeffrey Limthong. From the moment I arrived, Jeffrey greeted me warmly and attentively listened to my concerns. He provided clear explanations of the oil change process, ensuring I understood the service being performed. Under Jeffrey's guidance, the service technicians demonstrated expertise and attention to detail, using genuine BMW parts and completing the service efficiently. The facilities were clean and comfortable, and Jeffrey's commitment to customer satisfaction was evident through his follow-up and assistance in arranging a loaner car. Overall, my experience with Service Coordinator Jeffrey Limthong and the BMW service center was exceptional. His professionalism, attention to detail, and commitment to customer satisfaction surpassed my expectations. I highly recommend Jeffrey and the BMW service center to any BMW owner in need of service or maintenance. They have earned my trust and loyalty, and I will undoubtedly be returning for all my future BMW service needs. More

Always more than exceptional service. Jeff Day takes care of vehicles for our entire family and never fails to exceed every expectation. We know we can count on his expertise and integrit Jeff Day takes care of vehicles for our entire family and never fails to exceed every expectation. We know we can count on his expertise and integrity. More

Our experience here was seamless. Investing in a new vehicle can be somewhat stressful, but Carl showed great patience and very personable from start to finish. A bonus is that he kno Investing in a new vehicle can be somewhat stressful, but Carl showed great patience and very personable from start to finish. A bonus is that he knows his stuff. If you are in the market for a vehicle, definitely recommend going to see Carl B. at Hendrick BMW Northlake. More

I was very pleased with the service team, the service advisor, Jeffrey Limthong was very professional and knowledgeable about the service needed on my Hendrick BMW. Jeffrey was followed through on every advisor, Jeffrey Limthong was very professional and knowledgeable about the service needed on my Hendrick BMW. Jeffrey was followed through on every detail. Can’t wait until I need a new Hendrick BMW. More

Service is top notch and efficient. The sales team communicates well and the process is seamless. The sales team communicates well and the process is seamless. More

Cole and Shane were helpful in pointing me in the right direction and being accommodating to all of my questions and concerns. direction and being accommodating to all of my questions and concerns. More

Pleasant, helpful and knowledgeable people. This applies to all the people I met at the dealership This applies to all the people I met at the dealership More

As always, a great experience at Hendrick BMW Northlake. I’ve been driving BMW’s for 30 years and doing business with Hendrick for the past 16. I feel I can say with authority, excellent dealership and serv I’ve been driving BMW’s for 30 years and doing business with Hendrick for the past 16. I feel I can say with authority, excellent dealership and service center. Jeff Day has been my service advisor for 10 years and taken care of 3 of my BMW’s, he’s outstanding. Jeff addresses my concerns, keeps me well informed and always returns my car to me in appropriate condition. I wouldn’t consider going anywhere else. More

Just had my car serviced at this location, and had a very pleasant experience. The service advisor Jeffrey Limthong was very helpful and thorough. I enjoyed working with him very much. The location offers a pleasant experience. The service advisor Jeffrey Limthong was very helpful and thorough. I enjoyed working with him very much. The location offers a very nice waiting area with wifi, where I could work. They also did a nice job with the car wash. Thank you! More