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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,737 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,737 reviews

December 01, 2023

I have had my BMW serviced here multiple times and they are always on it. Amanda is super helpful and very professional. I 100000% recommend seeing her for all your service needs!!! More

by Brock38824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
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Dec 01, 2023 -

Hendrick BMW Northlake responded

Brock38824, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

December 01, 2023

First time going here. Had a check engine light on. Amanda was very professional and provided great service. More

by M5man
Recommend Dealer
Yes
Employees Worked With
amanda bradshaw
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Hi M5man, thank you so much for your positive comments about Hendrick BMW Northlake!

December 01, 2023

Amanda helped me get my flat tire fixed and fit me in the schedule, great service! More

by maxg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Maxg, we're glad to hear you enjoyed your visit.

December 01, 2023

I came here to get new tires. Amanda helped me do this and she was fantastic!! More

by andyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Andyg, we are very happy we could provide you with a positive experience!

November 30, 2023

I had a fantastic experience at BMW North Lake. Jeff Day was my service advisor and he took great care of me and my vehicle and explained everything after my vehicle failed state Inspection. I was More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Phil, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 30, 2023

Jeff has helped me with both of my service visits. He is a pleasure to work with and very accommodating. More

by dsibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Dsibanez, we're glad you had such a wonderful experience with us!

November 30, 2023

Thank you so much Grey! I love my new vehicle! I will be back for my next one! More

by BMWGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 01, 2023 -

Hendrick BMW Northlake responded

Bmwgirl, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

November 30, 2023

Shane was great to work with and made buying a vehicle very easy. All the staff here was great to deal with. More

by tclawso0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Tclawso0, we are very happy we could provide you with a positive experience!

November 28, 2023

Jeffrey Limthong was incredible to work with. He went out of his way to make the experience easy and pleasurable. More

by Henriksenjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Report | Print
Dec 01, 2023 -

Hendrick BMW Northlake responded

Henriksenjp, we are very happy we could provide you with a positive experience!

November 28, 2023

I had the pleasure of working with Jeff Day at the Northlake BMW. He was extraordinarily helpful and guided me through the repair process. More

by Runnerofsteeltowin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
Report | Print
Nov 29, 2023 -

Hendrick BMW Northlake responded

Amochadelight, we are very happy we could provide you with a positive experience!

Nov 30, 2023 -

Hendrick BMW Northlake responded

Runnerofsteeltowin, thank you for sharing your positive experience!

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