Hendrick BMW Northlake

Jeffrey Lithmong was very good and gave a first class service Prompt notification and attention to detail service Prompt notification and attention to detail More

Had my car serviced today. My service advisor Andrew was awesome. He greeted me immediately, went through all the services my car would have, answered all my questions and was My service advisor Andrew was awesome. He greeted me immediately, went through all the services my car would have, answered all my questions and was super thorough. He was very detailed and gave me lots of info about my vehicle. My vehicle was serviced in decent time. I had a very pleasant experience. More

It was great, my appointment was on time and I was out exactly when they said. Couldn’t have been better. I usually dread these kind of appointments but since buying this car and this was my second servic exactly when they said. Couldn’t have been better. I usually dread these kind of appointments but since buying this car and this was my second service, it was excellent More

I took my wife’s car in for service and a new tire. My service representative Andrew Johnson was fantastic. He explained everything that would be done and got it done in a timely manner. Andrew made so My service representative Andrew Johnson was fantastic. He explained everything that would be done and got it done in a timely manner. Andrew made some suggestions to do a service now rather than bring the car back in a few weeks That time savings was great. Highly recommended this dealer and their customer support team More

Jeff Limthong kept me updated throughout my car’s service. I appreciated his positive and helpful attitude. service. I appreciated his positive and helpful attitude. More

Had a very positive experience with Andrew Johnson and the entire team here - friendly and helpful throughout my entire visit! the entire team here - friendly and helpful throughout my entire visit! More

Jeff was very helpful and to the point everything was crystal clear From start to finish crystal clear From start to finish More

Landon provided great customer service. He gave me sound advice on the car I ended up purchasing and what all it did. He went the extra mile with helping me find the best DMV to change my D He gave me sound advice on the car I ended up purchasing and what all it did. He went the extra mile with helping me find the best DMV to change my DL over to a NC license and that process was just as easy. He's made sure to follow up with me since my purchase and I will most certainly continue buying from him in the future. More

Hans at BMW was good and kind help us from begin till end ordering new x5 ordering new x5 More

Wonderful experience, my friend introduced me to Carl and it was immediately obvious the professionalism and knowledge he possessed. There was not one question I asked that he could not answer on features, c it was immediately obvious the professionalism and knowledge he possessed. There was not one question I asked that he could not answer on features, colors, models. In 40 years of buying cars I’ve never had such a great experience. I made several trips to Hendricks Northlake location, the whole team made me feel welcome when I came through the door. I have family out of the area and I’ve told them to come to Hendrick Northlake and talk to Carl. My X5 is a dream to drive, Carl helped make that reality. More