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Hendrick BMW Northlake

Charlotte, NC

5.0
1,650 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,650 reviews

September 30, 2023

Great experience starting out my search with Grey. He is very knowledgeable about the productions and will be returning to finalize my purchase with him. More

by 1bound
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
GreyMills
Oct 01, 2023 -

Hendrick BMW Northlake responded

1bound, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 30, 2023

Amanda has been my advisor for almost 2 years now. She communicates well, and never tries to sell me something I do not need. I truly appreciate her honesty. More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Oct 01, 2023 -

Hendrick BMW Northlake responded

Brian, thank you for sharing your positive experience!

September 29, 2023

The 2024 430i is the 3rd car we have purchased for BMW of Northlake and Carl Busby. Not sure I will buy from anyone else again, Carl and the Northlake crew are amazing. More

by Kmonk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 30, 2023 -

Hendrick BMW Northlake responded

Kmonk, thank you for sharing your positive experience!

September 29, 2023

I'd like to share that Shane Weaver over at the Hendrick BMW Northlake dealership is phenomenal! One of the most customer service oriented people I know. I'm a customer service professional speaker and Shan More

by cstovalljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Weaver
Oct 01, 2023 -

Hendrick BMW Northlake responded

Cstovalljr, we are very happy we could provide you with a positive experience!

September 29, 2023

Andrew was great and explained everything they did in full detail when I brought my car in to be serviced! More

by abbottbrianna942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Oct 01, 2023 -

Hendrick BMW Northlake responded

Abbottbrianna942, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 28, 2023

Just had our BMW SUV in for service. Great experience as always! Jeff Day helped us and did a fantastic job. More

by jullyeann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 29, 2023 -

Hendrick BMW Northlake responded

Jullyeann, thank you for sharing your positive experience!

September 28, 2023

My experience at Hendrick’s BMW was excellent. Jeff, my technician did a very thorough job of servicing my car and documenting his work & my car’s condition through video which was very informati More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 29, 2023 -

Hendrick BMW Northlake responded

Mary, we are very happy we could provide you with a positive experience!

September 26, 2023

Bought my wife an early anniversary/birthday gift, a BMW X7. Shane Weaver did an excellent job and made the process virtually painless. Test drive, negotiations, financing, and paperwork were smooth and qui More

by nbknxf2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 27, 2023 -

Hendrick BMW Northlake responded

Nbknxf2, thank you for sharing your positive experience!

September 26, 2023

Thanks to Shane W. for making our BMW purchase experience a great one. We greatly appreciate his integrity, professionalism, being personable, sharing his knowledge and More

by Shondrecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane C. Weaver
Sep 27, 2023 -

Hendrick BMW Northlake responded

Shondrecca, we're glad you had such a wonderful experience with us!

September 26, 2023

Friendly professional service! Jeff L. Is always friendly, answers my questions and makes me feel welcome! One happy customer More

by adanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Sep 27, 2023 -

Hendrick BMW Northlake responded

Adanner, we are very happy we could provide you with a positive experience!

Sep 27, 2023 -

adanner responded

Thanks for excellent service!

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