Hendrick BMW Northlake

Shane was fun, friendly, and professional! And we moved fast When we needed to. Appreciated both his candor & experience and an overall speedy process. And we moved fast When we needed to. Appreciated both his candor & experience and an overall speedy process. More

Superb customer service and personable associates. I enjoyed my visit at Northlake BMW. They went out of their way to accommodate my wife and I. I highly recommend this dealer. Their service after sal I enjoyed my visit at Northlake BMW. They went out of their way to accommodate my wife and I. I highly recommend this dealer. Their service after sale is great! Thank you Northlake BMW!!! More

Andrew was amazing and efficient ! ! Will continue to trust him with my BMW. Excellent service ! Will continue to trust him with my BMW. Excellent service More

I had an incredible experience at North Lake HENDRICK BMW when I took my vehicle there for the first time. Andrew Jackson was absolutely fantastic in explaining the service pricing and how long it would take when I took my vehicle there for the first time. Andrew Jackson was absolutely fantastic in explaining the service pricing and how long it would take. The whole experience was top-notch and I can confidently say it was a five-star experience. More

I had my X5 in for its annual service. Making an appointment was easy. Jeff Day was great. My car was seen too quickly. Service was able to add the state inspection. I was informed of th Making an appointment was easy. Jeff Day was great. My car was seen too quickly. Service was able to add the state inspection. I was informed of the process along the way. More

Nothing short of a professionally dedicated team that is willing to bend over backwards in order to help. willing to bend over backwards in order to help. More

I ran into a battery issue with my car. So grateful you guys were able to fit in the last minute service Thanks Jeff Day for the great service! So grateful you guys were able to fit in the last minute service Thanks Jeff Day for the great service! More

I receive excellent care having my car serviced at Northlake BMW. Have dealt with other dealerships and this one is far above the others. Jeff Day has always been my service representative (through Northlake BMW. Have dealt with other dealerships and this one is far above the others. Jeff Day has always been my service representative (through 2 vehicles) and he is excellent - love that I have him to call on! More

Andrew Johnson in service was fantastic to deal with. Great work. I will definitely return to this dealership! Great work. I will definitely return to this dealership! More

Buying my used car was an amazing experience with Mallory and Cameron at Hendrick BMW of Northlake. They truly care! I have never bought a car that fast. They were beyond easy to work with! I cannot speak hi and Cameron at Hendrick BMW of Northlake. They truly care! I have never bought a car that fast. They were beyond easy to work with! I cannot speak high enough of their team and their kindness! My experience was top notch! More