Hendrick BMW Northlake

Hendrick in general is fantastic. Latest service with Jeffrey Limthong as my advisor didn’t disappoint. He kept me aware of progress and car was ready to go when I arrived to pick it Latest service with Jeffrey Limthong as my advisor didn’t disappoint. He kept me aware of progress and car was ready to go when I arrived to pick it up. He was friendly, personable and professional. Thank you once again Hendrick for great service and thank you Jeff! More

I always have a great experience with this dealership. Jeff Day was very helpful and transparent. Thanks for the continued great service! Jeff Day was very helpful and transparent. Thanks for the continued great service! More

I always get taking care of by Jeff day , fast and courteous and very accommodating to my vehicle needs under the various circumstances and bad timing courteous and very accommodating to my vehicle needs under the various circumstances and bad timing More

Jeff went above to help me out and made sure my car was repaired and done with as little out of my pocket repaired and done with as little out of my pocket More

I LOVE THIS DEALERSHIP! Jeff L takes great care of me & MY CAR! He gives EXCELLENT Customer Service & is sooooo patient🙂 Jeff L takes great care of me & MY CAR! He gives EXCELLENT Customer Service & is sooooo patient🙂 More

Andrew Johnson was very helpful in the service department He was polite and very knowledgeable He was polite and very knowledgeable More

Andrew Johnson is personable and very professional. He never leaves me guessing when it comes to setting my expectations as to how long service will take and how much it will cost. I definitely look to He never leaves me guessing when it comes to setting my expectations as to how long service will take and how much it will cost. I definitely look to work with him EVERY time I come. Andrew you have definitely set the bar as far as service. The dealership is a clean and comfortable place to wait if you’re dropping off your car. Thank you Andrew and Hendrick. ~N. Staples More

Went to get an oil change and rear wheel bearings replaced on my 2017 5 series. The loaner coordinator was very kind lending me an X5 while my vehicle was repaired. I was treated as though I owned th replaced on my 2017 5 series. The loaner coordinator was very kind lending me an X5 while my vehicle was repaired. I was treated as though I owned the dealership from the time I pulled into the service bay to the time I left with my vehicle. I’m sure all the service advisors do a great job, but If you are lucky you’ll get a chance to work with Andrew Johnson, who displayed dedication and professionalism throughout the entire process. More

I brought my vehicle in for repairs this past Labor Day weekend. The service team led by service advisor Andrew Johnson with an assist from assistant service manager Chris Deyton did a great job diagnosing weekend. The service team led by service advisor Andrew Johnson with an assist from assistant service manager Chris Deyton did a great job diagnosing and fixing a poor repair job done previously by a European repair shop. I highly recommend Northlake BMW. More

Andrew Johnson at Northlake BMW was very helpful and the service was quick and on point! service was quick and on point! More