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Hendrick BMW Northlake

Charlotte, NC

5.0
1,649 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,649 reviews

September 09, 2023

Jeff Day is always polite and very helpful when I bring my 650i in for service. He's a true service advisor love dealing with him. More

by Navy Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 10, 2023 -

Hendrick BMW Northlake responded

Navy Boy, we are very happy we could provide you with a positive experience!

September 09, 2023

Purchasing a vehicle at this dealership was seamless. Kelya Vallejos is a wonderful salesperson who made the process fun and easy. More

by Halltc30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelya
Sep 11, 2023 -

Hendrick BMW Northlake responded

Halltc30, we are very happy we could provide you with a positive experience!

September 08, 2023

Love my new BMW X3 M40. Dealership was easy easy to work with. Chris Cave did a slendid job! More

by jeffreylbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave, Stefanie Lisa
Sep 10, 2023 -

Hendrick BMW Northlake responded

Jeffreylbell, we're glad you had such a wonderful experience with us!

September 08, 2023

Living 3 hours away from the dealership, Chris Cave made my transaction seamless. He provide photos and video of the vehicle to help me make the decision to drive over to buy the vehicle. He was very profes More

by jeffreylbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pak
Sep 10, 2023 -

Hendrick BMW Northlake responded

Jeffreylbell, we are very happy we could provide you with a positive experience!

September 08, 2023

Jeff Day was e cellent communicating with me. He went above and beyond to develop a plan to make sure I could pick up my car after hours More

by alisonhiltz58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 10, 2023 -

Hendrick BMW Northlake responded

Alisonhiltz58, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

September 08, 2023

I received great service from Jeff Day. He kept me up to date with the service on my 2018 X3. Also, he was very kind to stay after hours when I arrived late to pick my car up. I appreciate More

by shelley.chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Sep 10, 2023 -

Hendrick BMW Northlake responded

Shelley.chambers, we are very happy we could provide you with a positive experience!

September 07, 2023

Service visit was very efficient and professional. Jeffrey Limthong was very pleasant and helpful explaining the issues and fixes. More

by rambles-one-0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 11, 2023 -

Hendrick BMW Northlake responded

Rambles-one-0s, thank you for sharing your positive experience!

September 07, 2023

Jeff Limthong did a great job as my service advisor. He arranged a ride for me unexpectedly. More

by weberry5411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 11, 2023 -

Hendrick BMW Northlake responded

Weberry5411, we are very happy we could provide you with a positive experience!

September 06, 2023

As always it was a wonderful smooth and swift process and thanks to Jeffrey Limthong for providing all star customer service More

by syousaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 09, 2023 -

Hendrick BMW Northlake responded

Syousaf, we are very happy we could provide you with a positive experience!

September 06, 2023

The service I received was excellent. Jeffrey Limthong @ Hendrick BMW Northlake was my service advisor and was great. He was professional, explained my services well and made safety recom More

by D Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 08, 2023 -

Hendrick BMW Northlake responded

D Rod, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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