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Hendrick BMW Northlake

Charlotte, NC

5.0
1,649 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,649 reviews

August 31, 2023

Andrew Johnson was a pleasure to work with. I brought my X4 in for an oil change, and was advised that tires and brakes would need to be addressed soon, but there was absolutely no pressure to More

by ggrochoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Sep 03, 2023 -

Hendrick BMW Northlake responded

Ggrochoski, we are very happy we could provide you with a positive experience!

August 31, 2023

Fantastic service from Grey. Thank you so much with you consistent follow up to find me there perfect car. I will be sending people your way and will be back for the next one! More

by 340guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grey
Sep 03, 2023 -

Hendrick BMW Northlake responded

340guy, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 30, 2023

I recently purchased a car from Hendrick BMW Northlake- Cole Benincase made my experience incredibly fast, easy, and enjoyable! More

by Brenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Sep 03, 2023 -

Hendrick BMW Northlake responded

Brenna, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 30, 2023

My issue was diagnosed, explained to me and repaired in a reasonable time frame. The technician, Andrew Johnson, communicated with me by phone and text and was professional, friendly and respectful. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Sep 03, 2023 -

Hendrick BMW Northlake responded

Diane, we're glad you had such a wonderful experience with us!

August 30, 2023

Carl Busby helped to make my experience with Hendrick BMW Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my exp More

by invites.phoebes-0e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Busby, Stefanie Lisa
Sep 03, 2023 -

Hendrick BMW Northlake responded

Invites.phoebes-0e, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

August 30, 2023

Went in for service this afternoon. Jeff Limthong greeted me and went through the process for routine service, as this was my first visit. He was prompt, professional, knowledgeable an More

by jdy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Sep 03, 2023 -

Hendrick BMW Northlake responded

Jdy1953, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 29, 2023

I would like to give a huge thanks and appreciation to Landon Blake & Hans for helping me with my X3 purchase! They made the purchase easy for me & was at my beckoning call. Great guys to work with from b More

by ttmiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Blake
Sep 01, 2023 -

Hendrick BMW Northlake responded

Ttmiah, thank you for sharing your positive experience!

August 29, 2023

I found a car I loved and completed an online request to confirm availability. Within minutes I had a response from Landon and he made the entire process seamless! Easiest car buying experience I have ever More

by Danielle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Ragland
Sep 01, 2023 -

Hendrick BMW Northlake responded

Danielle, thank you for sharing your positive experience!

August 29, 2023

Professional and quick service. Andrew was great and I appreciate seeing the video of the inspection on my car. Always happy with Hendrick! More

by Shellystover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Sep 01, 2023 -

Hendrick BMW Northlake responded

Shellystover, we are very happy we could provide you with a positive experience!

August 29, 2023

Sales experience with Chris Cave was fantastic! We hate car shopping but he made the process a breeze. Thank you for helping me find my dream car! More

by wdbrooksiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cave, Stefanie Lisa
Sep 01, 2023 -

Hendrick BMW Northlake responded

Wdbrooksiii, thank you for sharing your positive experience!

Nov 02, 2023 -

wdbrooksiii responded

Enjoyed working with Jeffrey Limthong regarding service for my BMW X3. Jeffrey is professional, courteous and knowledgeable. I look forward to future visits.

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