
Hendrick BMW Northlake
Charlotte, NC
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Andrew Johnson was a pleasure to work with. I brought my X4 in for an oil change, and was advised that tires and brakes would need to be addressed soon, but there was absolutely no pressure to I brought my X4 in for an oil change, and was advised that tires and brakes would need to be addressed soon, but there was absolutely no pressure to do anything more than the oil change that day. I will definitely be back, and recommend others give this dealership a try. More
Fantastic service from Grey. Thank you so much with you consistent follow up to find me there perfect car. I will be sending people your way and will be back for the next one! Thank you so much with you consistent follow up to find me there perfect car. I will be sending people your way and will be back for the next one! More
My issue was diagnosed, explained to me and repaired in a reasonable time frame. The technician, Andrew Johnson, communicated with me by phone and text and was professional, friendly and respectful. reasonable time frame. The technician, Andrew Johnson, communicated with me by phone and text and was professional, friendly and respectful. More
Carl Busby helped to make my experience with Hendrick BMW Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my exp Northlake an amazing one. Communication was stellar and the customer service was flawless from every member that I came in contact with during my experience at Hendrick BMW Northlake. My client advisor, Carl Busby was honest, helpful and was able to answer any question I would ask regarding every aspect of my experience. Carl was quick to respond to my phone calls, emails or texts during the process of purchasing a vehicle. Every employee was conscientious the moment you walk into the dealership at Hendrick BMW Northlake. More
Went in for service this afternoon. Jeff Limthong greeted me and went through the process for routine service, as this was my first visit. He was prompt, professional, knowledgeable an Jeff Limthong greeted me and went through the process for routine service, as this was my first visit. He was prompt, professional, knowledgeable and extremely courteous…..and I was out the door in no time! More
I would like to give a huge thanks and appreciation to Landon Blake & Hans for helping me with my X3 purchase! They made the purchase easy for me & was at my beckoning call. Great guys to work with from b Landon Blake & Hans for helping me with my X3 purchase! They made the purchase easy for me & was at my beckoning call. Great guys to work with from beginning to end. More
I found a car I loved and completed an online request to confirm availability. Within minutes I had a response from Landon and he made the entire process seamless! Easiest car buying experience I have ever confirm availability. Within minutes I had a response from Landon and he made the entire process seamless! Easiest car buying experience I have ever had! More
Professional and quick service. Andrew was great and I appreciate seeing the video of the inspection on my car. Always happy with Hendrick! Andrew was great and I appreciate seeing the video of the inspection on my car. Always happy with Hendrick! More
Sales experience with Chris Cave was fantastic! We hate car shopping but he made the process a breeze. Thank you for helping me find my dream car! We hate car shopping but he made the process a breeze. Thank you for helping me find my dream car! More