
Hendrick BMW Northlake
Charlotte, NC
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Thank you to Jeff Limthong for doing such an amazing job taking care of me during my service appointment. He was very welcoming and courteous. He was attentive and professional, very knowledgeable and trans taking care of me during my service appointment. He was very welcoming and courteous. He was attentive and professional, very knowledgeable and transparent. Definitely look forward to working with him during my future maintenance needs More
Thanks to Jeff Day for filling in for another advisor whom I was originally assigned to. He made sure to address the issues I was having with my vehicle. whom I was originally assigned to. He made sure to address the issues I was having with my vehicle. More
Great service! Special thank you to Jeff Limthong as he did a great job keeping us informed the whole time and answered all my questions. Special thank you to Jeff Limthong as he did a great job keeping us informed the whole time and answered all my questions. More
A great experience from the beginning. I sent an internet request, got an email that the dealership was closed and heard from my Salesman Taylor Moats promptly at 9am the next day. Had a I sent an internet request, got an email that the dealership was closed and heard from my Salesman Taylor Moats promptly at 9am the next day. Had a great discussion on the car, got some advice on options that was very helpful. Taylor is extremely knowledgeable about cars and BMW's particularly, he is a BMW guy and his enthusiasm came across. So happy that I got the car sooner than I could have imagined and am very happy. More
Jeff Day always provides excellent service on my X3, but he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in no time. I highly recommend BMW Northlake Service Center. More
Jeff Day always provides excellent service on my X3, but he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in he went above and beyond this time. I was headed out of town on a road trip and got a flat tire. He had my tires replaced, aligned and road ready in no time. I highly recommend BMW Northlake Service Center. More
Friendly people, good service, and professional team! My service advisor Jeff Limthong was very attentive, respectful and provide a great customer care. I brought my car in for a service, it was done My service advisor Jeff Limthong was very attentive, respectful and provide a great customer care. I brought my car in for a service, it was done timely with great customer service. More
Jeff Limthong, Took great care of me, VERY respectable Quite a bit of knowledge about the business I was very impressed. Excellent service He surely is a keeper!! Quite a bit of knowledge about the business I was very impressed. Excellent service He surely is a keeper!! More