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Hendrick BMW Northlake

Charlotte, NC

5.0
1,649 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,649 reviews

August 24, 2023

I had the absolute pleasure of getting Amanda Bradshaw as my service advisor at BMW at Northlake and she went above and beyond to get my car fixed in a timely manner and jumped through flaming hoops working More

by Fbartone006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw , Stefanie Lisa
Aug 29, 2023 -

Hendrick BMW Northlake responded

Fbartone006, we're glad you had such a wonderful experience with us!

August 24, 2023

hello I just wanted to say that I had a very good experience at HBMWNL and the staff was both very professional and friendly. my advisor, Jeff Day made every effort to keep my repair time line on tr More

by raccerexx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 29, 2023 -

Hendrick BMW Northlake responded

Raccerexx, thank you for sharing your positive experience!

August 23, 2023

I just bought a car from Shane Weaver! This was the best car buyjng experience I ever received. He is the one stop shop. He does sake and finance..... More

by jenniferlynn2371
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Aug 27, 2023 -

Hendrick BMW Northlake responded

Jenniferlynn2371, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 23, 2023

Jeffrey Limthong took good care of my car and serviced me properly. He made me feel like a valued customer consider I have bought cars from Hendrick for over 15 years. More

by jouelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Aug 25, 2023 -

Hendrick BMW Northlake responded

Jouelv, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 23, 2023

Jeffrey Limthong at Hendrick BMW Northlake is nothing short of fantastic. He is always friendly yet professional and goes above and beyond to offer help and solutions. I couldn’t be more pleased wit the More

by Kiran Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Aug 27, 2023 -

Hendrick BMW Northlake responded

Kiran Reid, we are very happy we could provide you with a positive experience!

August 23, 2023

Jeff Limthong provided awesome customer service when I came in to get an oil change. More

by Veronica B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Aug 27, 2023 -

Hendrick BMW Northlake responded

Veronica B., we're glad you had such a wonderful experience with us!

August 23, 2023

Jesse in the service area provided great service and also helped me out with all I needed thank you bmw More

by cameronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse p
Aug 27, 2023 -

Hendrick BMW Northlake responded

Cameronc, we're glad you had such a wonderful experience with us!

August 23, 2023

Jeff Limthong is an outstanding rep. From drop off to pick up. Top notched guy. More

by Bishopjohnmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Aug 27, 2023 -

Hendrick BMW Northlake responded

Bishopjohnmac, we are very happy we could provide you with a positive experience!

August 23, 2023

Great customer service. Kept me informed on the progress of my vehicle, make the process seamless. More

by Derick.wht1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Aug 27, 2023 -

Hendrick BMW Northlake responded

Derick.wht1, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

August 22, 2023

Jeff Limthong was my service person today. Amanda was not in, so he immediately stepped 8to assist me. Jeff was a pleasure to work with. He was personable and very responsive to my situation. More

by CharlieD.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Aug 25, 2023 -

Hendrick BMW Northlake responded

Charlied., we are very happy we could provide you with a positive experience!

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