Hendrick BMW Northlake

Went to get an oil change and rear wheel bearings replaced on my 2017 5 series. The loaner coordinator was very kind lending me an X5 while my vehicle was repaired. I was treated as though I owned th replaced on my 2017 5 series. The loaner coordinator was very kind lending me an X5 while my vehicle was repaired. I was treated as though I owned the dealership from the time I pulled into the service bay to the time I left with my vehicle. I’m sure all the service advisors do a great job, but If you are lucky you’ll get a chance to work with Andrew Johnson, who displayed dedication and professionalism throughout the entire process. More

I brought my vehicle in for repairs this past Labor Day weekend. The service team led by service advisor Andrew Johnson with an assist from assistant service manager Chris Deyton did a great job diagnosing weekend. The service team led by service advisor Andrew Johnson with an assist from assistant service manager Chris Deyton did a great job diagnosing and fixing a poor repair job done previously by a European repair shop. I highly recommend Northlake BMW. More

Andrew Johnson at Northlake BMW was very helpful and the service was quick and on point! service was quick and on point! More

Jeff Day is always polite and very helpful when I bring my 650i in for service. He's a true service advisor love dealing with him. my 650i in for service. He's a true service advisor love dealing with him. More

Purchasing a vehicle at this dealership was seamless. Kelya Vallejos is a wonderful salesperson who made the process fun and easy. Kelya Vallejos is a wonderful salesperson who made the process fun and easy. More

Love my new BMW X3 M40. Dealership was easy easy to work with. Chris Cave did a slendid job! Dealership was easy easy to work with. Chris Cave did a slendid job! More

Living 3 hours away from the dealership, Chris Cave made my transaction seamless. He provide photos and video of the vehicle to help me make the decision to drive over to buy the vehicle. He was very profes my transaction seamless. He provide photos and video of the vehicle to help me make the decision to drive over to buy the vehicle. He was very professional and ext helpful. We’ll done! More

Jeff Day was e cellent communicating with me. He went above and beyond to develop a plan to make sure I could pick up my car after hours He went above and beyond to develop a plan to make sure I could pick up my car after hours More

I received great service from Jeff Day. He kept me up to date with the service on my 2018 X3. Also, he was very kind to stay after hours when I arrived late to pick my car up. I appreciate He kept me up to date with the service on my 2018 X3. Also, he was very kind to stay after hours when I arrived late to pick my car up. I appreciate his time and commitment to providing next level customer service. Thank you, Jeff! More

Service visit was very efficient and professional. Jeffrey Limthong was very pleasant and helpful explaining the issues and fixes. Jeffrey Limthong was very pleasant and helpful explaining the issues and fixes. More