Hendrick BMW Northlake

i had bring in my 2014 428i for a diagnosis and some other issues and had absolutely zero problems with scheduling,service and getting in touch with my technician Jeffery Limthong he made it very easy a other issues and had absolutely zero problems with scheduling,service and getting in touch with my technician Jeffery Limthong he made it very easy and listened to my problems and gave me the best solutions for every one highly recommend this dealer very professional and high class. was quick and easy More

Definitely a 5-Star dealership! Everyone there is super helpful. Jeff Limthong was great seeing to our every need, and keeping us informed of the progress and time of completion! Th Everyone there is super helpful. Jeff Limthong was great seeing to our every need, and keeping us informed of the progress and time of completion! Thanks Jeff More

Jeff Limthong was very professional, courteous and precise. He provided detailed information about the service and the need for new tires. He also offered me a ride and lunch if needed while service precise. He provided detailed information about the service and the need for new tires. He also offered me a ride and lunch if needed while service was being conducted. BMW Northlake is always a tier one dealer. More

I have been working with Jeff Day for roughly 10 years all my BMW needs. Honestly, I only return to Hendrick BMW in Northlake because of my positive experiences with him every visit. He is an asset to thi all my BMW needs. Honestly, I only return to Hendrick BMW in Northlake because of my positive experiences with him every visit. He is an asset to this dealership and one of the nicest, helpful and knowledgeable specialists I have ever worked with and entrust him alone with my cars. More

I have been dealing with Jeff Day for many years and this dealership. The service and everything associated with it and this dealership are awesome dealership. The service and everything associated with it and this dealership are awesome More

Brought in my car for maintenance, inspection and brake fluid change. Waited for it to be done, less than 2 hours, all washed and clean. Jeff Day is the BEST! fluid change. Waited for it to be done, less than 2 hours, all washed and clean. Jeff Day is the BEST! More

I just had my new XM serviced. There was a rim with some mild damage that they did an excellent job fixing in house. They noticed a small abrasion on another so they proactively to There was a rim with some mild damage that they did an excellent job fixing in house. They noticed a small abrasion on another so they proactively took care of that as well. The overall service experience was excellent from dropping off, keeping me informed and picking up. I highly recommend their service department and if you’re on the fence about purchasing tire and rim insurance, just do it. You’ll thank me later. More

Jeffrey was amazing to work with. Everything was so seamless, effortless, and personal. I felt like I was in great hands. Very professional and courteous! Thanks for the Lyft to and f Everything was so seamless, effortless, and personal. I felt like I was in great hands. Very professional and courteous! Thanks for the Lyft to and from the dealership… amazing! More

Carl Busby provided excellent customer service! He is knowledgeable, professional and polite. This is the second car we've purchased from Carl and Hendrick BMW Northlake. He made the car buying pro He is knowledgeable, professional and polite. This is the second car we've purchased from Carl and Hendrick BMW Northlake. He made the car buying process easy. We will come back to Carl and Hendrick BMW when it's time for next purchase. More

Jeffrey, my service advisor, was superb. He helped to arrange my courtesy loaner vehicle and moreover, completed the work on my car in a few hours He helped to arrange my courtesy loaner vehicle and moreover, completed the work on my car in a few hours More