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Hendrick BMW Northlake

Charlotte, NC

5.0
1,647 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,647 reviews

July 25, 2023

My service advisor Jeff Day and this entire dealership are the best. Always professional and really enjoy the staff there. I have a huge trust level in these guys and would highly recommend them over an I More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 27, 2023 -

Hendrick BMW Northlake responded

Tracy, we're glad you had such a wonderful experience with us!

July 25, 2023

The dealership cares about their customers & their needs, a very professional team which provides great service to the family of BMW owners. More

by Rich Sweezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Jul 27, 2023 -

Hendrick BMW Northlake responded

Rich Sweezer, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 25, 2023

My service advisor Jeff Limthong did an exceptional job with keeping me updated about my vehicle and offering refreshments while I waited. 5 ⭐️ More

by Ronaldo1
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jul 27, 2023 -

Hendrick BMW Northlake responded

Ronaldo1, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 25, 2023

Chris sold me a new 740i today. I arrived at 4:30, took the test drive and in very little time I am on my way home! Perfect experience as usual. I have been doing business with Chri More

by heybigbirdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris cave, Stefanie Lisa
Jul 27, 2023 -

Hendrick BMW Northlake responded

Heybigbirdy, we are very happy we could provide you with a positive experience!

July 24, 2023

My experience with Hendrick BMW of Northlake was a positive one. Andrew Johnson , my service advisor is very efficient and keeps me informed of everything that is taking place while my vehicle is bein More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jul 27, 2023 -

Hendrick BMW Northlake responded

Storm, thank you for the high star rating!

July 23, 2023

I would like to say huge Thanks to Jeffrey Limthong for an Amazing Service! Excellent. More

by Joseph Ortiz Zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jul 24, 2023 -

Hendrick BMW Northlake responded

Joseph Ortiz Zayas, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 22, 2023

Excellent service. Worked with Jeff Day. Would definitely recommend this dealership for sales and service. More

by Jhedrick68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 24, 2023 -

Hendrick BMW Northlake responded

Jhedrick68, we're glad to hear you enjoyed your visit.

July 21, 2023

Easy to schedule service online. Great customer service experience - provides expert advice on what is must-have and what is nice to have among the recommended services. More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthing
Jul 25, 2023 -

Hendrick BMW Northlake responded

Rt, we're glad you had such a wonderful experience with us!

July 21, 2023

I had Jeff L as my service representative. He was excellent in every area. This is a five star service operation. More

by Bishopjohnmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff L
Jul 25, 2023 -

Hendrick BMW Northlake responded

Bishopjohnmac, we are very happy we could provide you with a positive experience!

July 21, 2023

I have Jeff Limthong as my service advisor. He is very knowledgeable and friendly and easy to talk through issues with. He is attentive to the customer, providing updates and making suggestions More

by mwsurles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jul 25, 2023 -

Hendrick BMW Northlake responded

Mwsurles, we are very happy we could provide you with a positive experience!

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