Hendrick BMW Northlake

Hans was Friendly . Answered all of my questions in great detail and guided me through the process with ease. Hans made the process go very smoothly Answered all of my questions in great detail and guided me through the process with ease. Hans made the process go very smoothly More

Always experience great service with a knowledgeable staff in sales with Carl Busby, service with Nathan, as well as, service staff. staff in sales with Carl Busby, service with Nathan, as well as, service staff. More

Dealership employs friendly and knowledgeable individuals who care very much for the customers. From Sales to Service they are very trustworthly which means I will not go elsewhere. Amanda Bradshaw from Serv who care very much for the customers. From Sales to Service they are very trustworthly which means I will not go elsewhere. Amanda Bradshaw from Service will take the time to explain what needs to be done, how long will it take and the cost. She is very patient. When Amanda speaks to me about the service my vehicle will get, I often think is she the one that will be working on the vehicle for her explanations are very thorough. She is a pleasure to work with and never over promise which is a good thing. I will often reschedule my service if she is not there that day. A message for Chris Hart who is a greast manager, Please clone Amanda. More

All the folks here are great. Bought a new SUV the professionals at Hendrick presented us with all our options and helped us make the best choice for us. As a long time customer Bought a new SUV the professionals at Hendrick presented us with all our options and helped us make the best choice for us. As a long time customer, the service has always been excellent and first class as well. More

Jeff Limthong was excellent to work with during my recent visit. He was professional, knowledable, personable and efficient. visit. He was professional, knowledable, personable and efficient. More

Excellent service. Andrew Johnson was pleasant to work with. They had me a loaner car so I was able to run errands. He kept me updated on when my car would be ready. L Andrew Johnson was pleasant to work with. They had me a loaner car so I was able to run errands. He kept me updated on when my car would be ready. Love the video of inspection! More

Andrew Johnson coordinated between me, the mechanic and the shop foreman to diagnose a complex issue with my car. They pulled all stops to get to the root cause. Thanks! the shop foreman to diagnose a complex issue with my car. They pulled all stops to get to the root cause. Thanks! More

It was a pleasure working with Hans . Everything went smoothly and I got the best deal for my trade-in as well as my X5. I have recommended Hendrick bmw to everyone I know! I know where Everything went smoothly and I got the best deal for my trade-in as well as my X5. I have recommended Hendrick bmw to everyone I know! I know where to go for my next car purchase. More

Dane and Chris were great to work with when I turned one x5 in and picked up my new one. Great guys and very patient. Ask for them if you visit their location. x5 in and picked up my new one. Great guys and very patient. Ask for them if you visit their location. More