Hendrick BMW Northlake

Jeff is the absolute best. I love coming here for service! They have a kids play area and it’s always clean. I love coming here for service! They have a kids play area and it’s always clean. More

From the minute I pulled into the service department, I felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid ma felt cared for. Blaire Smith met me with a smile and took care of all my automotive needs. She is very knowledgeable and found the current prepaid maintenence plan that I could utilize. I needed a new tire that had to be ordered and had to leave my car overnight. I had not requested a loner but she made sure I got home and picked up the next day to get my car. Blaire is a jewel and Peggy Caple is also a bright light. She made sure I was comfortable while waiting for my ride. And insisted I called the dealership when I got home. Blair and Peggy should be the face of BMW. They are the epitome of the core values of the dealership. I will return because of their positive customer relations. More

Love the service at Hendricks Northlake. My service Rep Jeff Day is always professional and keeps me informed while waiting. I also appreciate the service department’s video review while w My service Rep Jeff Day is always professional and keeps me informed while waiting. I also appreciate the service department’s video review while working on my car. Great service always! More

Best dealership I have ever dealt with. Andrew was just great to deal with, really top notch. Keep up the good work, my x3 is in good hands! Andrew was just great to deal with, really top notch. Keep up the good work, my x3 is in good hands! More

Chris Cave-Did a fantastic job with finding me a car and helping me through the process. Thank you Hendrick BMW Northlake helping me through the process. Thank you Hendrick BMW Northlake More

Had my BMW serviced by Nate this week. Great job! Very personable, knowledgeable, and didn't screw me like my last service guy. Great job! Very personable, knowledgeable, and didn't screw me like my last service guy. More

Jeff Day is excellent and did fantastic job for my BMW X5 every time and all the time.He always check with me about vehicle how it is running any observations s may have this time. Jeff Day keep up and k X5 every time and all the time.He always check with me about vehicle how it is running any observations s may have this time. Jeff Day keep up and keep moving forward. Reddy Mudium More

My overall experience with BMW this far has been amazing. I don’t know what took me so long to get my first one but now I’m sold going forward. Jeff Limthong was an amazing and took extraordinary care of me I don’t know what took me so long to get my first one but now I’m sold going forward. Jeff Limthong was an amazing and took extraordinary care of me and my car. If you can clone him, please do lol. More

Great service and they kept me informed throughout the whole process. I will always get my vehicles serviced there. whole process. I will always get my vehicles serviced there. More

Blair Smith provided hands down the BEST customer service. I am a satisfied customer. She listened and solved my concern in a timely fashion. She is very knowledgeable and caring. I will ask for Blai service. I am a satisfied customer. She listened and solved my concern in a timely fashion. She is very knowledgeable and caring. I will ask for Blair anytime I need service. More