Hendrick BMW Northlake

Blaire Smith is the BEST! !! She is extremely knowledgeable and consistently takes great care of me. My experience at BMW is always amazing due to Blaire! Always Excellent Cust !! She is extremely knowledgeable and consistently takes great care of me. My experience at BMW is always amazing due to Blaire! Always Excellent Customer Service! More

Blaire was very nice and provided me with excellent customer service. Even though I did not have an appointment she took great care of me. customer service. Even though I did not have an appointment she took great care of me. More

Blaire did an outstanding job coordinating the repairs on my car. She did an excellent job updating me on what was found and how soon it could be fixed. my car. She did an excellent job updating me on what was found and how soon it could be fixed. More

Efficient, friendly, cooperative and helpful and service was performed as expected. Andrew Johnson was all of these. was performed as expected. Andrew Johnson was all of these. More

Andrew was very helpful during my last service visit. I was greeted with a smile and communicated with clearly. I would highly recommend him for any servicing needs. I was greeted with a smile and communicated with clearly. I would highly recommend him for any servicing needs. More

Jeff Day What a guy! Always has a smile and a good word. When you pull into the bay, he will either come out to greet you or tell you “give me a minute”. His greeting is Always has a smile and a good word. When you pull into the bay, he will either come out to greet you or tell you “give me a minute”. His greeting is saying “thank you for coming back”. Also during your wait, Jeff will keep you updated on the status of your car. I like this! More

Andrew was an amazing service representative and helped me feel very comfortable and accommodated during my service visit me feel very comfortable and accommodated during my service visit More

Jeff Limthong provided excellent service, with thorough explanations and communication throughout the process. It’s not often that expectations are exceeded but BMW Northlake Service did just that. explanations and communication throughout the process. It’s not often that expectations are exceeded but BMW Northlake Service did just that. More

First there with the new car and had a very good experience! With an 8 am appointment got out in 2 hours. I was expecting twice that. experience! With an 8 am appointment got out in 2 hours. I was expecting twice that. More

we just had our car service at BMW of Northlake. had a great experience with Amanda. She is the best. had a great experience with Amanda. She is the best. More