Hendrick BMW Northlake

Amanda was a huge help! Great communication throughout my entire service visit! If you need your BMW serviced, ask for Amanda Bradshaw Great communication throughout my entire service visit! If you need your BMW serviced, ask for Amanda Bradshaw More

Always a pleasure to come in for service. I have worked with Jeff Day for 6+ years. He has been great. Easy to work with, explains things so can I understand and keeps me informed of my warr I have worked with Jeff Day for 6+ years. He has been great. Easy to work with, explains things so can I understand and keeps me informed of my warranties. More

Andrew Johnson in service was very helpful and my service went very smoothly and faster than I expected. I was very pleased. went very smoothly and faster than I expected. I was very pleased. More

I continue to work with Jeff Day at BMW Northlake. He is always friendly and conscientious, and keeps me well informed of what's happening with my 530i. It's kind of comforting to have the same person He is always friendly and conscientious, and keeps me well informed of what's happening with my 530i. It's kind of comforting to have the same person who knows me on sight and takes care to be sure that I have a good experience every time I come in. More

Jeff is always very attentive to my vehicle’s needs and extremely customer focused. Outstanding service!!! extremely customer focused. Outstanding service!!! More

Blair was a very attentive service advisor. She took extra time to review my car and made recommendations that saved me money in the long run. I really appreciate a service advisor that list She took extra time to review my car and made recommendations that saved me money in the long run. I really appreciate a service advisor that listens, great job Blair! More

As always the service was exceptional. My car was completed when promised and was shiny clean when delivered. Blaire, my service manager, gave great service. I always have and will conti My car was completed when promised and was shiny clean when delivered. Blaire, my service manager, gave great service. I always have and will continue to have service on my BMW done by Hendrick BMW Northlake. More

Great communication and service. Explains everything well. Just remember that they will probably try to sell you more services. Explains everything well. Just remember that they will probably try to sell you more services. More

After waiting in the lobby for my scheduled engine service, I sought assistance. Jeff Limthong stepped up & provided excellent service! He paid attention to what I said, and moved my Beemie along quic service, I sought assistance. Jeff Limthong stepped up & provided excellent service! He paid attention to what I said, and moved my Beemie along quickly & efficiently. He offered options while I waited, and kept me informed - - all with a smile. Thanks so much Jeff L.! More

Andrew Johnson is a real professional, always nice and courteous and lets me know what's going on with my BMW. He's a big reason why I keep going back to North lake BMW courteous and lets me know what's going on with my BMW. He's a big reason why I keep going back to North lake BMW More