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Hendrick BMW Northlake

Charlotte, NC

5.0
1,672 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,672 reviews

June 27, 2023

Jeff Limthong was my service rep, and he was excellent. I really like how the dealer provides all the services required and video tapes the entire inspection. My 2019 X3 has been an exceptional vehicle. More

by Tom Nickles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Jun 30, 2023 -

Hendrick BMW Northlake responded

Tom Nickles, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 27, 2023

Isaiah was great to work with and kept me informed from order to delivery. I am thrilled with my experience. I recommend him and Hendrick BMW Northlake for any car purchase. More

by Gmanning
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin, Chris Pak
Jun 30, 2023 -

Hendrick BMW Northlake responded

Gmanning, we are very happy we could provide you with a positive experience!

June 27, 2023

Andrew Johnson followed up to get my service completed after there were issues. He did a great job !!! More

by Edward.wyche
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Jun 29, 2023 -

Hendrick BMW Northlake responded

Hello Edward.wyche, we appreciate you taking the time to leave us this feedback.

June 27, 2023

Andrew was professional and my service appointment went as hoped. I have always had great service professionals! More

by ashaw5000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 29, 2023 -

Hendrick BMW Northlake responded

Ashaw5000, we are very happy we could provide you with a positive experience!

June 27, 2023

Andrew Johnson is my service rep & he is awesome! He’s always professional, courteous & helpful! He works expediently to get appointments scheduled for me & always answers all of my questions. Keep u More

by Ldvoltz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 29, 2023 -

Hendrick BMW Northlake responded

Ldvoltz, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 27, 2023

Andrew Johnson is my customer service specialist and he is awesome! He is always professional, courteous, & helpful! He always answers my questions & woks expediently to get my appointments scheduled. Keep More

by Ldvoltz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 29, 2023 -

Hendrick BMW Northlake responded

Ldvoltz, we are very happy we could provide you with a positive experience!

June 27, 2023

Cole B and Dane always provide excellent experience. My wife and I have been buying cars from here for almost 8 years. More

by QCFC2021
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cole Benincase, Dane Hagy
Jun 29, 2023 -

Hendrick BMW Northlake responded

Pickleball55, we're glad to hear you enjoyed your visit.

June 27, 2023

I live in Rock Hill, SC but I continue to have my 2019 BMW serviced at this dealership. The commute is worth the experience…the service is excellent and I look forward to seeing Andrew Johnson, the servi More

by Jerseygirlsmd
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Jun 29, 2023 -

Hendrick BMW Northlake responded

Jerseygirlsmd, thank you for sharing your positive experience!

June 27, 2023

Clean, professional, fast and efficient. Andrew Johnson expained all the work to be done throughly and explained what each item was. More

by Bryant.smith51
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 29, 2023 -

Hendrick BMW Northlake responded

Bryant.smith51, we're glad to hear you enjoyed your visit.

June 26, 2023

Had a fantastic experience at this dealership, they replaced a tire and cleaned the car in under an hour. Everyone there was super friendly. A big thanks to Jeffrey Limthong for going above and beyond More

by Kiran Reid
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jun 28, 2023 -

Hendrick BMW Northlake responded

Kiran Reid, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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