Hendrick BMW Northlake

Jeff Day, who took care of me was very profesional, courteous. Answered clearly all my questions. I waited in the lounge. He made sure I had what I needed: coffee and a snack. courteous. Answered clearly all my questions. I waited in the lounge. He made sure I had what I needed: coffee and a snack. More

My service advisor Jeff Day was great to work with. He listened to my concerns and addressed them quickly, and kept me informed on the service status He listened to my concerns and addressed them quickly, and kept me informed on the service status More

I went in to do my oil pan on my 2011 BMW 135i. Jeff Day and the technician Matt Cambria took very good care of me and were so helpful throughout the whole process. Am definitely coming back again! Jeff Day and the technician Matt Cambria took very good care of me and were so helpful throughout the whole process. Am definitely coming back again! More

Jeff Day was me Service technician. He did an outstanding job of keeping me informed on the status of my vehicle. He did an outstanding job of keeping me informed on the status of my vehicle. More

Jeff Day is a pleasure to work with always, at the Hendrick Northlake service department. Great communication and always pleasant. Great experience overall! Hendrick Northlake service department. Great communication and always pleasant. Great experience overall! More

First experience was not so good. Cole Benincase and Antoine Short quickly turned that around. We love our new 5 series. Cole Benincase and Antoine Short quickly turned that around. We love our new 5 series. More

Always first class from this team. Jeff was great in Service. And Dane is always there for us! Jeff was great in Service. And Dane is always there for us! More

Very descriptive about service undertaken. In and out as discussed in a timely manner. Excellent Service! In and out as discussed in a timely manner. Excellent Service! More

Always neat, clean, responsive. Only complaint is that there does need to be an area to work where the music is not so loud or cannot be heard for those of us who are trying to work Only complaint is that there does need to be an area to work where the music is not so loud or cannot be heard for those of us who are trying to work as we wait. More