Hendrick BMW Northlake

Carl Busby was fantastic! He was the perfect example of a car salesman. I would definitely recommend Carl to anyone He was the perfect example of a car salesman. I would definitely recommend Carl to anyone More

Everyone was very professional. I felt my Service Representative, Jeff Limthong, was very open and honest with me explaining the repairs. The cost of the repairs was less than est I felt my Service Representative, Jeff Limthong, was very open and honest with me explaining the repairs. The cost of the repairs was less than estimates I received from other BMW dealerships. I am very satisfied with the quality of work. Although this dealership is over an hour away, I will continue to drive the extra distance as I trust their service department. Ask for Jeff. He was great. More

Jeff Day was very professional and helpful in the replacement of the radiator for my wife’s 3 series. I wasn’t happy that this was the 2nd time in 4 years the radiator had to be replaced, but Jeff cu replacement of the radiator for my wife’s 3 series. I wasn’t happy that this was the 2nd time in 4 years the radiator had to be replaced, but Jeff cut us some slack on the cost and we were satisfied. More

Very efficient and thorough. My car was in and out in a timely manner. Very courteous and conscientious service rep! My car was in and out in a timely manner. Very courteous and conscientious service rep! More

Prompt and courteous! Jeff Limthong is fantastic! So helpful and ensures the service is top notch. Jeff Limthong is fantastic! So helpful and ensures the service is top notch. More

Very helpful for my first time with my new BMW! Courteous and thorough with their evaluation of my car. Will not go anywhere else Courteous and thorough with their evaluation of my car. Will not go anywhere else More

The best service team in town and extra kudos to Jeff Day at BMW Northlake! at BMW Northlake! More

Brought my X7 in for an oil change. Service was quick and Andrew was very helpful answered all my questions. Service was quick and Andrew was very helpful answered all my questions. More

Andrew did a great job of checking me in as soon as I got to the shop right at my appointment time. The service was completed when they said it would be and the wash job was a bonus. to the shop right at my appointment time. The service was completed when they said it would be and the wash job was a bonus. More

Jeff went above and beyond the call of duty. He made my experience welcoming and allowed me the time to get to know him personally. He broke down everything and allow me to make a decision on se He made my experience welcoming and allowed me the time to get to know him personally. He broke down everything and allow me to make a decision on service that was best for my needs. I look forward to working with him again and his excellent team. More