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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,646 Reviews
Call Dealership (844) 485-8157
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10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,646 reviews

May 24, 2023

Andrew Johnson in service took excellent care of us today. Always a pleasure doing business at Northlake BMW!! More

by leevantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson, Stefanie Lisa
Report | Print
May 26, 2023 -

Hendrick BMW Northlake responded

Leevantine, we are very happy we could provide you with a positive experience!

May 24, 2023

Friendly staff, Jeff Day is the best, been going to him for years with my last 2 cars. More

by valerie525252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Report | Print
May 27, 2023 -

Hendrick BMW Northlake responded

Valerie525252, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 24, 2023

Great customer service from Jeff Day. We’ve been customers for over 7 years and Jeff has always done an amazing job helping us and staying on top of our service. I can’t recommend eno More

by suarezjose_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day , Stefanie Lisa
Report | Print
May 27, 2023 -

Hendrick BMW Northlake responded

Suarezjose_, thank you for sharing your positive experience!

May 23, 2023

Andrew was attentive to my needs. I was kept informed the entire visit. Thank you! More

by cwisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Stefanie Lisa
Report | Print
May 23, 2023 -

Hendrick BMW Northlake responded

Cwisham, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 23, 2023

To date I have had the pleasure of working with Jeff Limthong. Jeff is very professional and made sure we were aware of service status throughout the visit today. The service waiting room is always i More

by deborahlilly374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
Report | Print
May 23, 2023 -

Hendrick BMW Northlake responded

Deborahlilly374, thank you for your kind words and this wonderful review!

May 23, 2023

Hendrick BMW Northlake continues to provide exceptional customer service. Thank you, Amanda Bradshaw, for another pleasant experience. More

by ms.cherie.nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Report | Print
May 23, 2023

Blaire always takes great care of me and makes sure my car is in great shape. Always happy to see her in service. More

by Lizwheeler002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire Smith
Report | Print
May 22, 2023

Isaiah and the team at Northlake Hendrick are phenomenal! Thats for selling me a beautiful G87 M2. Would definitely come back! More

by DAVIDjSal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin
Report | Print
May 23, 2023 -

Hendrick BMW Northlake responded

Davidjsal, we are very happy we could provide you with a positive experience!

May 22, 2023

Andrew Johnson was very helpful knowledgeable and friendly, can ask more from service advisor Will be back More

by terzic704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Report | Print
May 23, 2023 -

Hendrick BMW Northlake responded

Terzic704, we're glad you had such a wonderful experience with us!

May 22, 2023

Entire experience was great from start to finish. Andrew Johnson was exceptional and so pleasant to work with. I definitely recommend Andrew and the BMW team for any BMW car needs. More

by weveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Johnson
Report | Print
May 23, 2023 -

Hendrick BMW Northlake responded

Weveras, we are very happy we could provide you with a positive experience!

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