Hendrick BMW Northlake

Hendrick Northlake BMW has always serviced our vehicles extremely well and have been very courteous and accommodating. Andrew Johnson is my go to guy when it comes to checking in our vehicles, providing es extremely well and have been very courteous and accommodating. Andrew Johnson is my go to guy when it comes to checking in our vehicles, providing estimates and timing for the work to be done. Great job Andrew. Thanks, More

Andrew does great work in meeting his customers expectations. It has been a great pleasure dealing with him expectations. It has been a great pleasure dealing with him More

Wanted to thank Andrew Johnson very much for making my first visit to this dealership so pleasurable. Having just moved to the area from Raleigh it was time for my yearly oil change and maint check up. first visit to this dealership so pleasurable. Having just moved to the area from Raleigh it was time for my yearly oil change and maint check up. Very nice clean dealership and waiting room. Andrew took me right in and made it so easy for me. When I came back to pick up my car Andrew was fantastic in answering some questions I had about putting some black rims on my car. The parts person was also great. Between them both they provided me information to save money and have the rims powder coated verse buying a whole new set of rims for my car which is only a year old. I couldn’t believe the cost saving and how easy the process is etc. not only did we set up an appt coming up in the next few weeks but he let me know they will also provide a loaner car for me while the car is with them for about five days. I had spoken to a diff dealer about this when first bought the car and they told me it was a bout a 4-6 week turnaround time as they ship the wheels up to Ohio and wouldn’t provide me a loaner car. Can’t thanks Andrew enough. And the car came back washed and vacuumed best it’s ever been. Thanks again Andrew. Much appreciated. More

I appreciated working with Andrew to get my annual inspection taken care of. Thumbs up. inspection taken care of. Thumbs up. More

Clean, polite most importantly professional. Waiting was a breeze. Very satisfied with my service. Andrew Johnson was very kind and courteous. Waiting was a breeze. Very satisfied with my service. Andrew Johnson was very kind and courteous. More

Excellent service by Jeff Limthong. Communication was great and very easy to work with. Highly recommend Communication was great and very easy to work with. Highly recommend More

The dealership provides excellent customer service! Everytime I go there Andrew Johnson make sure everything is taking care of effective and efficient while providing great customer service! Everytime I go there Andrew Johnson make sure everything is taking care of effective and efficient while providing great customer service! More

Jeff Day in the service department handled my service from start to finish. My vehicle was taken care of exactly as needed. I will continue to service my BMW with Hendrick BMW Northlake from start to finish. My vehicle was taken care of exactly as needed. I will continue to service my BMW with Hendrick BMW Northlake More

Jeff helped coordinate and arrange my service and ensure my car was handled with care. Appreciate the service and customer service. Thank you! my car was handled with care. Appreciate the service and customer service. Thank you! More

I have been taking my BMW here for the past 10 years and have been dealing with Jeff Day on most visits. Jeff is up front about service options and a pleasure to talk to. He always makes sure I fully unders have been dealing with Jeff Day on most visits. Jeff is up front about service options and a pleasure to talk to. He always makes sure I fully understand what needs to be done and why. He will work with you in getting the services at a reasonable price. I highly recommend this dealership. More