
Hendrick BMW Northlake
Charlotte, NC
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Keyla Vallejos was a pleasure to work with! She was very knowledgeable and oh so helpful. She made the car buying experience seem effortless! She was very knowledgeable and oh so helpful. She made the car buying experience seem effortless! More
Outstanding service. My Service advisor Jeff Limthong was very impressive and made sure my vehicle was serviced to my satisfaction. My Service advisor Jeff Limthong was very impressive and made sure my vehicle was serviced to my satisfaction. More
Jeff Day was my contact in the service department and he was outstanding. The experience was all positive when I dropped off my car and when I picked it up. I had no wait at either end of the process. Jeff was outstanding. The experience was all positive when I dropped off my car and when I picked it up. I had no wait at either end of the process. Jeff was knowledgeable, polite and appreciated my time. I will be back. More
My experience with Andrew in the service department was great. He arranged for the car to be picked up and dropped off and the service to the car was completed in a timely manner and the cost was as he est great. He arranged for the car to be picked up and dropped off and the service to the car was completed in a timely manner and the cost was as he estimated. Great experience and I would recommend using Andrew for any service needs More
Jeff Limthong was my service advisor today and did an outstanding job handling a difficult situation for me. Service reps often claim to be acting as your personal advocate, but this is the first time I outstanding job handling a difficult situation for me. Service reps often claim to be acting as your personal advocate, but this is the first time I actually felt that I was being treated that way. Great work Jeff! More
I have been lucky to work with Blaire whenever my BMW needs some attention and she always exceeds expectations. It can be daunting to visit the dealership but she makes it a breeze. needs some attention and she always exceeds expectations. It can be daunting to visit the dealership but she makes it a breeze. More
Very impressed with Hendrick BMW Northlake. Brought car in today for first service appointment and was greeted immediately by Jeff Limthong. He was very thorough and informative. He kept me up Brought car in today for first service appointment and was greeted immediately by Jeff Limthong. He was very thorough and informative. He kept me up to date throughout service appointment. Excellent customer service! More