Hendrick Mazda Mall of Georgia

I can honestly say this was the best car buying experience we have ever had. Sonya Chung was our sales rep and I would recommend you request her for your car buying needs. She was patient, helpful experience we have ever had. Sonya Chung was our sales rep and I would recommend you request her for your car buying needs. She was patient, helpful and VERY honest. Qualities you typically do not associate with a auto sales rep. The process was painless and pleasant. We got a tremendous deal and actually felt good about the experience. Sonya is a hidden gem and Hendricks Mazda needs to hold onto her for many many years to come. Great job Sonya!!!! More

What a great place to buy a car from, the no pressure approach was something new for me as in the past this was not the case with car dealers. Sonya Chung was excellent in helping me select the right Ma approach was something new for me as in the past this was not the case with car dealers. Sonya Chung was excellent in helping me select the right Mazda CX5 with all the options available for this model. I never felt obligated or pressured in anyway, she helped and explained all my options very well. And I ended up getting the CX5 Grand Touring pretty much loaded. Keep up the great work You Rock Sonya. John Balmforth A New Mazda owner.. More

Sonya was wonderful to work with. She didn't pressure us but handled us very professionally and personably. Also, the Finance Department worked to find us a lower rate! us but handled us very professionally and personably. Also, the Finance Department worked to find us a lower rate! More

Amanda Pugh is a very pleasant and attentive salesperson. She found a vehicle which met our families needs and was very helpful when my wife accidently tripped. She also kept our four year old granddaughter She found a vehicle which met our families needs and was very helpful when my wife accidently tripped. She also kept our four year old granddaughter involved and happy while we were in the sales process. Very professional! Theresa Tate was also very adaptive and creative during the financial process and also very pleasant with whom to do business.. Hendricks Mall of Georgia Mazda has some really fine people working for them. Oh yes, the 2014 CX5 is just super and we have been enjoying it! Sincerely, Richard White More

As a writer/editor, I avoid using cliches; however, sometimes experiences are best shared using commonly accepted and easily recognizable colloquialisms. In this case, my experience with Sonya may very sometimes experiences are best shared using commonly accepted and easily recognizable colloquialisms. In this case, my experience with Sonya may very well best be described with the following: this powerhouse of a lady can sell "ice to an eskimo." Sonya is the quintessential professional. She is not at all "pushy" and she emanates compassion with her down-to-Earth and delightful personality. I spent about 8 hours at the dealership because I had so many variables to explore regarding my new purchase. There was not a single moment where I felt pressured to make a decision, nor did I feel unduly influenced by her to make any purchase at all. She's a "real" person—not someone you usually think of as a salesperson—and she makes the entire car-buying experience feel more like the beginning of a friendship rather than a business transaction. I also believe that her personality and approach is genuine and not just a well-orchestrated sales tactic. She's a nurse, by training (as her portfolio/story book that she shares will show), and her compassion for helping others is genuine. My purchase today is the fifth time I've purchased a new car and the overall experience was by far the best. More

I have been purchasing a lot of vehicles in the past 40 years . This was by far the best purchasing experience ever! Honesty and integrity seem to be a lost virtue in todays world. Not so, with Sonya and years . This was by far the best purchasing experience ever! Honesty and integrity seem to be a lost virtue in todays world. Not so, with Sonya and Adon. My wife and I were so blessed to have Sonya as our client advisor and say without a doubt, Mazda has a jewel with her on their team. More

I purchased a Mazda Miata from this dealership. The car selection process was handled by the dealership through contact with Sonya Chung and the vehicle she selected for me was perfect based on the criteri selection process was handled by the dealership through contact with Sonya Chung and the vehicle she selected for me was perfect based on the criteria I suggested via e-mail and telephone conversations we had prior to me visiting the dealership. I traveled two hours to get to the dealership from central Ga. Sonya actually met me a few miles from the dealership with the vehicle and enabled me to test drive the car back to the dealership. I found Sonya very professional. Sonya has a warm and comfortable demeanor and that enables customers to feel less stressed. In discussion with Sonya she recognized that she is aware of the general perception potential buyers have of dealerships and sales persons and she strives very hard to overcome those negatives. Sonya actually went above and beyond in assisting me with getting required insurance on the vehicle. The dealership presented the vehicle well and the pricing and corresponding "deal" was presented adequately by the sales manager Alex Beadle. Overall the price paid for the vehicle was in line with the cars value. There were only two very small issues that detracted slightly from the entire experience. A slightly long wait for the process to be completed and the vehicle was delivered with a non-functional stereo. The stereo issue was resolved adequately the next day. More

Females Be Aware: I recently had the oil changed in my 2008 Miata at this dealership. It was recommended that the power steering and power brakes systems to be flushed at a cost of $130.00 each system fl 2008 Miata at this dealership. It was recommended that the power steering and power brakes systems to be flushed at a cost of $130.00 each system flush. First the systems are closed systems and the fluids are suppose to discolor...this is normal. I spoke with the General Manager who knows nothing about service. Being a general manager he should know something about each vehicle and department! When I showed the general manager the paper from the service department with the two flushes highlighted in yellow he could not tell me what was wrong with the paper he had under his nose. When I (a female) explained to him what was wrong I told him he was insulting my intelligence. He got the service manager who further insulted my intelligence. I told both of them that on the Internet for this dealership there were 22 reviews and 13 of them were negative and there would soon be a 14th negative one. The service manager told me that these were recommended services. I told him they were trying to scam money from females that did not know any better. I research what I am told and ask people who I trust questions. I found it most interesting when I told a long time friend that worked for Ford in warranty from Detroit until he retired about what was written on the paper from the service department. He started laughing and asked me what kind of fool did they think people are. He confirmed that this is not a necessary service and money that should not be spent! To further insult my intelligence when I was waiting for the oil change to be finished there were several men sitting in the waiting area, not a one of them were approached about having these system flushes done! I had to remind them every time I had the oil changed that the synthetic oil gets 7,000 miles or they would put 3,000 miles on the sticker. I was informed by the person at the service desk, at the time of the oil change, that he had scheduled my next oil change for October 1st. I told him I would schedule my own appointment, that I did not plan on putting 7,000 miles on my car by October 1st! These people are trying to get money for unnecessary services on unsuspecting individuals...be aware! Research before saying yes to what they tell you is necessary! As for me, I am done with them and will go elsewhere for service...some place that does not try to take advantage just because I am a female! I would rate this dealership with negative numbers (-10). More

From start to finish I had an excellent experience at Mazda Mall of Georgia. My salesperson, Sonya Chung, was incredibly helpful and attentive to my needs. She made buying my car fun and I would recommen Mazda Mall of Georgia. My salesperson, Sonya Chung, was incredibly helpful and attentive to my needs. She made buying my car fun and I would recommend this dealership to everyone!!! I was "credit challenged" and they had no trouble getting me financed. I love my vehicle and I got a great deal. Honorable mention to the manager Chaz for being so friendly and accommodating. If you need a car, this is the place to go in Atlanta. More

This is our second time buying a vehicle at this location and we had nothing but the best experience there. Shannon and Sonya had helped us so much on our online experience for searching for vehicles all aro and we had nothing but the best experience there. Shannon and Sonya had helped us so much on our online experience for searching for vehicles all around the Rick Hendrick dealerships. When we decided to stop by..Bryan helped us find the car we were looking for and Matt was awesome at giving us the deal we were looking. This wont be the last time we purchase a vehicle here. Thanks guys! More