
Hendrick Toyota Apex
Apex, NC
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3,269 Reviews of Hendrick Toyota Apex
One visit, two vehicles Keval Bhuva was the salesman who helped us with our purchases. We had two vehicle to trade, one of which we were upside down in and they took both and Keval Bhuva was the salesman who helped us with our purchases. We had two vehicle to trade, one of which we were upside down in and they took both and eliminated most of our negative equity. We bought a 2018 Toyota Corolla IM and a 2014 VW Jetta GLI and we literally could not be happier. I can not recommend Hendrick enough. More
Hendricks Toyota Apex Great Dealership to work with. This is our 2nd 2018 we have bought from them. Thank you Sean Dutcher for another great and easy purchase. We could not Great Dealership to work with. This is our 2nd 2018 we have bought from them. Thank you Sean Dutcher for another great and easy purchase. We could not be happier with the deals we received. Sticker Price (what is that?), MSRP (what is that?). All we know is price as driven off the lot, which was not related to sticker or MSRP. More
Toyota Brought my Tacoma in to have service completed on my brakes and tires. It was a Very busy Saturday morning, I arrived at 8am and was out by 10am. Ran Brought my Tacoma in to have service completed on my brakes and tires. It was a Very busy Saturday morning, I arrived at 8am and was out by 10am. Ran my truck through the car wash and my antenna was broken off. No big deal to me, Amber assisted me with this issue and installed a new antenna. Hendrix Toyota of Apex is by far the best dealership I have been to. I would recommend them for all your car or truck needs!! More
Car Service Service staff was helpful and friendly. They explained each aspect of the service along with alternates patiently. The detailed report provided was ex Service staff was helpful and friendly. They explained each aspect of the service along with alternates patiently. The detailed report provided was extremely simple to comprehend. More
Great experience with the recalls on my vehicle The recall service experience was great. Was offered a complimentary rental vehicle for the duration of the repair. The repair was done very quickly. The recall service experience was great. Was offered a complimentary rental vehicle for the duration of the repair. The repair was done very quickly. Overall was a great experience here. More
service is good, technicians ? I just got my first online appointment service. It's easy to go and online appointments have the priority to get service first! I really appreciate C I just got my first online appointment service. It's easy to go and online appointments have the priority to get service first! I really appreciate Caitlin Lourie, she's the assistant service manager. She is patient and thinking on the customer's side! My car has a problem of refueling, coz it happened to stop if refueling my gas for only half Gallon a time! On Tuesday I drove my car to Hendrick. Caitlin suggested me to try another gas station to make sure it happened not because of the station problem to save my money. She's so nice. I thought that moment. After I tried again failed to refuel, I back to Caitlin. I know what happened afterward is out of her control. Coz the technicians took over the car. And they couldn't diagnose the same day until next afternoon. They suggested me to change a fill neck of the fuel system and I accepted. But the next day, I was told the new neck thing was broken!!!!!!!!!! And they have to reorder one. So I waited and waited, after the weenkend, On Monday late afternoon I was told they failed to change the neck thing. And they suggested to change the whole refuel system ask for 2560 dollars!!!!!!!! ......At last I paid 152 dollars for the useless diagnose and got my car the same problem back!!!!!!!!!!(Caitlin was not there that day) I don't like the advisor leader, she looked like I owed her money!! Rude! Inpatient! All in all, it was not a satisfied ending but I do appreciate what Caitlin do for me. More
Always a positive experience! Quick, quality and friendly service! My car was serviced in half the predicted time and even run through the car wash! I’ll continue to use Hendrick T Quick, quality and friendly service! My car was serviced in half the predicted time and even run through the car wash! I’ll continue to use Hendrick Toyota Scion of Apex for all of my vehicles needs. More
Excellent staff and service at service dept Toyota of Apex My car was towed to Toyota of Apex on Saturday Jun 23. The diagnosis and quote were communicated to me by phone. Very fast service and reasonable pric My car was towed to Toyota of Apex on Saturday Jun 23. The diagnosis and quote were communicated to me by phone. Very fast service and reasonable price for the battery. A coupon was applied for me without me asking. I guess it was because I used their service alot and I bought two new Camry sedans 2012-2015 from them. Really enjoyed my time at the dealership for every one of my service trips there. They have wonderful amenity area with free stuff to drink and eat. They always give me a complimentary car wash, sometimes not even being asked. More
Good service I bought my RAV4 in 2016 fromthis dealership. I have been taking my vehicle back for all required servicing. Everyone is very friendly and courteous. I bought my RAV4 in 2016 fromthis dealership. I have been taking my vehicle back for all required servicing. Everyone is very friendly and courteous. They have a nice waiting area. It is comfortable and clean. They keep me informed on the status of my vehicle, as they are serving it, and let me know it I need any additional work done while I am there. More
Great service Just took my RAV4 for its 6 month check up. Brian was most helpful - he explained everything that was to be done. He called to tell me about some ex Just took my RAV4 for its 6 month check up. Brian was most helpful - he explained everything that was to be done. He called to tell me about some extra work. And followed through with another call to let me know when car was ready. My car came back much better than it was when I took it in. Everything was great - service, communication, and results. Thanks Brian More