Hendrick Toyota North Charleston

Hendrick Toyota North Charleston responded

Lanternlight, thank you for your 5-star review and for highlighting Larry Lofland's helpfulness with your vehicle's issues post-purchase. We're glad to know that Larry was able to effectively assist you, ensuring your satisfaction with our services. Your high ratings in service price transparency, workmanship, and communication are greatly appreciated. We understand the importance of timely service and will continue to work on improving our service time. It's encouraging to know that you would recommend our dealer, and we're proud to have team members like Larry who are dedicated to providing excellent service. We look forward to serving you again in the future and maintaining the high standards you've come to expect from us. Thank you for choosing our dealership for your service needs!

Hendrick Toyota North Charleston responded

Rockyroadclimber, thank you for your exceptional 5-star review and for your continued loyalty over the past 12 years. It's wonderful to hear that your initial visit to our dealership inspired your ongoing choice of Toyota vehicles. We're especially pleased that Makala Quigley provided outstanding service during your recent visit, reinforcing your decision to stay with us for your automotive needs. Your ratings in service price transparency, workmanship, service time, and communication are greatly appreciated and will help us continue to improve our services. We're honored by your recommendation and commitment to our dealership, and we look forward to serving you for many more years to come. Thank you for choosing us and for your trust in Makala and our team!

Hendrick Toyota North Charleston responded

Twinklingflowers, thank you for sharing your exceptional 5-star review about your experience with Larry as your service advisor. We're delighted to hear that you were very pleased with how your service went and that Larry's recommendations and efficiency met your expectations. Your high ratings across service price transparency, workmanship, service time, and communication are a testament to our team's dedication to providing quality service and clear communication. We're thrilled that you would recommend our dealer and look forward to continuing to offer you excellent service in the future. Thank you for choosing us and for your trust in Larry and our team!

Hendrick Toyota North Charleston responded

Poolwaves, thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed the ambiance of our dealership, along with the complimentary coffee and great food at our cafe. It's wonderful to know that Chrissy in service provided excellent service and kept you well informed throughout your visit. Your high ratings in service price transparency, workmanship, and communication are much appreciated and will help us continue to deliver high-quality service. We understand the importance of service time and will work on improving in this area. We're glad that you would recommend our dealer, and we look forward to serving you again in the future. Thank you for choosing us and for your trust in Chrissy and our team!

Hendrick Toyota North Charleston responded

Snaillove, thank you for your 5-star review, especially highlighting Chrissy Ware's helpfulness and expertise. We're glad to hear that she was able to assist you effectively throughout the service process and provide a financing solution for your repairs, easing the burden of upfront payment. Your high ratings in service price transparency, workmanship, and communication demonstrate our team's commitment to quality service and customer satisfaction. We understand the importance of service time and will continue to work on improving in this area. It's great to know that you would recommend our dealer, and we look forward to providing you with excellent service on your future visits. Thank you for choosing us and for your trust in Chrissy and our team!

Hendrick Toyota North Charleston responded

chrysanthemumdreams, Thank you for taking the time to share your positive experience with Makala. We're thrilled to hear that she provided outstanding and helpful assistance, making your interaction easy and responsive to your questions. Makala is dedicated to ensuring our customers have a smooth and efficient experience, and your feedback is a testament to her commitment. If there's anything more you'd like to share or if you have any additional questions, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Best regards, Jac Thomas Customer Relations Manager Hendrick Toyota North Charleston

Hendrick Toyota North Charleston responded

embersandash, Thank you for sharing your positive experience with Jason Phillips. We're pleased to hear that he did a great job explaining everything and assisting you in making an informed choice on what needed to be done. Jason's commitment to providing clear and helpful guidance is reflective of our dedication to customer satisfaction. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you for all your future automotive needs. Best regards, Jac Thomas Customer Relations Manager Hendrick Toyota North Charleston

Hendrick Toyota North Charleston responded

anchorgrinding, I appreciate you sharing your experience with Jason P, and I'm glad to hear that he was able to provide the help you needed. It's reassuring to know that he put you at ease, ensured you were taken care of, and kept you informed throughout the process. At Hendrick Toyota North Charleston, customer satisfaction is our top priority, and Jason's dedication to providing excellent service reflects that commitment. If there's anything more you'd like to share or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we look forward to serving you for all your future automotive needs. Best regards, Jac Customer Relations Manager Hendrick Toyota North Charleston

Hendrick Toyota North Charleston responded

Kellycapone, thank you for your glowing 5-star review and for highlighting Chrissy Ware's professionalism and expertise. We're thrilled to hear that Chrissy's knowledge and dedication to customer care made a significant impact on your service experience. Your high ratings in service price transparency, workmanship, service time, and communication demonstrate our commitment to delivering outstanding service. We're pleased that Chrissy's focus and drive contributed to such a positive experience for you, and it's great to know that you would recommend our dealer. We look forward to continuing to provide you with top-quality service in the future. Thank you for choosing us and for your trust in Chrissy and our team!

Hendrick Toyota North Charleston responded

yellowpeopleeater, Thank you for sharing your experience, and I'm sorry to hear about the ongoing issue with your car. I appreciate your patience and understanding during this process. I'm glad to hear that Larry has been extremely helpful and supportive in guiding you through the challenges. Keeping you informed during frustrating situations is crucial, and I'm thankful for Larry's efforts in assisting you. If there's anything more you'd like to share or if there are additional steps we can take to address your concerns, please don't hesitate to reach out. We value your feedback and are committed to resolving any issues you may be facing. Thank you for choosing Hendrick Toyota North Charleston, and we appreciate your trust in us. Best regards, Jac Customer Relations Manager Hendrick Toyota North Charleston