Hennessy Porsche North Atlanta

I have never experienced such poor communication from any dealership. During a recent service visit, I was told that the underbody shield on my Porsche Macan needed to be replaced at a cost of nearly $500 dealership. During a recent service visit, I was told that the underbody shield on my Porsche Macan needed to be replaced at a cost of nearly $500. This came as a surprise because the vehicle had previously undergone accident repairs through Hennessy Porsche that were covered by insurance. I never noticed the missing shield because, like most people, I don’t crawl under my car looking for missing parts. On May 8, I asked a simple question: Why wasn’t the underbody shield replaced during the original insurance repair? No response. I followed up again. No response. I continued following up for four weeks. Still no response. Only after I escalated the issue to the service manager did my advisor, Joel Hughes, finally reply. He apologized for not following up and told me they were working with the insurance company. He promised he would provide an update the following week “one way or another.” That update never came. After another week passed, I contacted BOTH service managers, Steve Richardson and Daniel Joffee. Again, no response. At this point, the underbody shield is no longer the issue. The issue is that Hennessy Porsche North Atlanta cannot return emails, keep promises, or provide basic customer service. If this is the level of communication customers can expect from a Porsche dealership, then Porsche should be embarrassed. More

Mike is amazing. Not only he is very professional his fund of knowledge about the Porsche cars is just phenomenal. He helped us select the appropriate specs for our c Not only he is very professional his fund of knowledge about the Porsche cars is just phenomenal. He helped us select the appropriate specs for our car and it turned out amazing. More

I recently purchased a Porsche through Hennessy and had a consistently positive experience from start to finish. Kevin Hauser handled my sale and was a pleasure to work with — well-informed, straightforwa consistently positive experience from start to finish. Kevin Hauser handled my sale and was a pleasure to work with — well-informed, straightforward, and respectful of my time. He asked the right questions, presented the options clearly, helping me configure the car and didn’t push anything I didn’t need. That kind of low-pressure, consultative approach is exactly what you want when making a significant purchase. Andrew Green, the manager, was equally professional. He was engaged throughout the process, checked in at the right moments, and made sure everything came together smoothly without being overbearing. The delivery process was handled efficiently, with no surprises along the way. Kevin took the time at handover to walk me through the car thoroughly, which I appreciated. Overall, Hennessy Porsche runs a tight, professional operation and both Kevin and Andrew were a big part of making this a smooth experience. Would recommend without hesitation. More

amazing sales team, Bobby Smith and Andrew Green made my dream car come to reality!! dream car come to reality!! More

Cortlin was a pleasure to deal with online and in person. Sales process was very professional and handled well by Cortlin. Trade in process and price was great. Drive home in my new car same day. Sales process was very professional and handled well by Cortlin. Trade in process and price was great. Drive home in my new car same day. More

The dealership always handles my transactions with professionalism and integrity. Doing business with the staff is a positive experience. professionalism and integrity. Doing business with the staff is a positive experience. More

Very smooth and efficient. Highly recommend this dealership to anyone wanting a seamless experience with attention to detail. Highly recommend this dealership to anyone wanting a seamless experience with attention to detail. More

Terrific dealership - very knowledgeable, good communication, fair, efficient, and easy to deal with. Abraham Caracheo is a great salesperson who really knows the product and how to get you exactl communication, fair, efficient, and easy to deal with. Abraham Caracheo is a great salesperson who really knows the product and how to get you exactly what you need without overselling. Hard to find all of that in a dealership. Highly recommend! More

I recently worked with Michael when purchasing a Porsche extended warranty. Michael was and is always very responsive, polite, knowledgeable and a pleasure to talk with. I have been working with Hennessy ov extended warranty. Michael was and is always very responsive, polite, knowledgeable and a pleasure to talk with. I have been working with Hennessy over a decade and have always been very pleased with their sales and service department (Joel Hughes in service is always a pleasure to work with) as well as the parts department staff. More

Easy, organized, and delivers on their promises. Excellent communication, high trust. Just bought my third Porsche from them Excellent communication, high trust. Just bought my third Porsche from them More