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Hennessy Porsche North Atlanta
Roswell, GA
2,184 Reviews
In Atlanta, the Hennessy name has become synonymous with the highest ethical business practices resulting in unparalleled levels of customer satisfaction. Hennessy has been the trusted name for luxury vehicles in metro Atlanta for over 40 years. Here at Hennessy Porsche it is our business to seek the best ways, through a Porsche dedicated staff and a state of the art facility, to continuingly exceed our client's expectations. It is this commitment to excellence that makes customer service not only our promise to you…it is our mission. We pride ourselves on providing a totally enjoyable research, purchase and ownership process that is every bit as satisfying as the Porsche driving experience itself. We recognize that Porsche owners are some of the greatest automotive enthusiasts and experts in the world who demand the very best…this is what ignites our “Passion to Perform” for you! Thank you for considering Hennessy Porsche for your automotive needs! Our team invites you to explore further and experience the Hennessy difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,184 reviews
October 18, 2022
This is the 4th car I have purchased from the dealership. They are always professional, Honest. I've never had bad experience. From my sales guy Abraham Caracho to Joel Hughes in service- I've always been They are always professional, Honest. I've never had bad experience. From my sales guy Abraham Caracho to Joel Hughes in service- I've always been taken care of top notch. Highly recommend this dealer for new or pre owned just based on The integrity and my experience. More
by mikestakely
October 17, 2022
These guys are top notch. No waisted time. Just down to facts and circumstances. Easy to deal with. Excellent customer service. No waisted time. Just down to facts and circumstances. Easy to deal with. Excellent customer service. More
by gregormorela
Employees Worked With
Shaun Freemon, Chris Velez
October 04, 2022
I brought my wife’s Macan into service for the “timing chain cover leak”— a well known problem with the six cylinder engines. I was told that the engine needed to be dropped to make the repair, which is chain cover leak”— a well known problem with the six cylinder engines. I was told that the engine needed to be dropped to make the repair, which is basically removing the sheered off bolts, and replacing them with updated bolts supplied by Porsche. The quoted cost was over 8k. Doing some further research, I found that Porsche released an official repair bulletin for this exact problem many months prior, that indicated a way to make the repair without dropping the engine, substantially reducing the cost. I called and spoke with the service advisor, and asked him about the OFFICIAL Porsche bulletin. He indicated he wasn’t aware of it, but would ask the shop foreman. I get a call back 15min later, indicating that they can indeed do the repair using the new official technique indicated by Porsche NA. So, basically the service dept. would have been glad to charge me 8k for a repair that could be done for $800. I don’t believe for a second the service advisor didn’t know about this OFFICIAL Porsche repair bulletin. They are liars, dishonest, opportunistic, and have no sense of ethics. The shop does quality repairs— that’s true, and I believe the techs are very competent. But, the whole service dept is malignant in business practice. When it came time to pay the $800, the service advisor said something like “he’s willing to work with me on this” (likely bc he knew I was angry at being quoted 8K and calling them out on the rip-off attempt) and knocked it down to $735, as if he were doing me favor. I caught them in a flat out lie, and they tried to make up for it in the most pitiful fashion. This service center sucks. The “advisors” are goons, and so is the service dept manager. Please, spare me the optics of a reply that communicates concern for my justified disdain, and to call you directly to address my concern. What nonsense. You’re full of it, and you simply don’t care. It’s “just business, and, nothing personal, right? You know exactly what is going on, so maybe you’ll grow a conscience one day and do the right thing by your customers. I doubt it though. Aside from warranty repairs, never have your car serviced here if possible. There simply is no reason for it, unless absolutely necessary due to proprietary equipment. More
by Targaman
Employees Worked With
October 04, 2022
My purchase was a pleasure. Mike McPherson directed me through a smooth and flexible process. He was backed by an amazing team but it was Mike who made it all work to my satisfa Mike McPherson directed me through a smooth and flexible process. He was backed by an amazing team but it was Mike who made it all work to my satisfaction. He definitely earned any of my future purchases. More
by skipbutler5192
Employees Worked With
October 03, 2022
I was introduced to Scott 4 years ago. I was impressed by his customer focus, always quick to respond and making sure all my questions were answered. I purchased a Porsche 911 in September I was impressed by his customer focus, always quick to respond and making sure all my questions were answered. I purchased a Porsche 911 in September 2022. Scott was instrumental throughout the entire process: from the allocation, to the ordering and recommended options, to the final delivery. I enjoy my new car now and I know that Scott and Porsche Hennessy helped achieve my Porsche Dream! More
by @lemonvlady
Employees Worked With
October 02, 2022
Always a positive experience with the Hennessy Porsche sales team. Fair and honest dealership and I continue to purchase my vehicles with them. sales team. Fair and honest dealership and I continue to purchase my vehicles with them. More
by Mshneibaum
October 01, 2022
It was a great experience that I had with Hennessy Porsche. Jason Maza was my dealer, and needless to say, he was a PRO. Even after I got the car, I still kept communicating with Jason as a friend, pr Porsche. Jason Maza was my dealer, and needless to say, he was a PRO. Even after I got the car, I still kept communicating with Jason as a friend, professional dealer, and business partner. P.S. Thanks, Jason. The car and your service are wonderful. More
by BBal
Employees Worked With
Jason Maza
September 30, 2022
This was my first time working with Scott Hamilton and I was pleasantly surprised. This is my 7th Porsche purchase but, without my late husband I was feeling uneasy about making another purchase. The team was pleasantly surprised. This is my 7th Porsche purchase but, without my late husband I was feeling uneasy about making another purchase. The team at Hennessy was extremely patient and allowed me to take my time to assure I made the right decision. I'm happy I made the purchase as I forgot how much fun it was to drive a Porsche. You can't go wrong with Hennessy Porsche. Thank you Scott Hamilton, Greg Jordan and Emerson Knauss for making this a pleasant experience. More
by dhcarling
September 30, 2022
I had a terrible experience with Chris Velez. I bought a used Mercedes Benz, he rushed to buy and added me into extended warranty suggesting to pay only $61 per month for 3 years which i accepted I bought a used Mercedes Benz, he rushed to buy and added me into extended warranty suggesting to pay only $61 per month for 3 years which i accepted but when i looked at my loan account, the amount roughly $4400 was added to my loan account. When i checked with him, he said, he need to talk to his finance dept about it. I had to go to him again on weekend, he could not explain well but i understood that extended warranty amount nicely added to my loan account and showed almost $4500. So, my car loan amount plus extended warranty came up to 35000 as i paid 5000 already. Bank charged interest on car loan amount and extended warranty amount too. This is ridiculous. At the end, i asked him to cancel my extended warranty and told me bluntly on my face to wait for 4-5 weeks to come back to my account. I ended up paying almost 1000 more on interest. I would suggest everyone to check your money when you deal with this guys. I am not going to this shop anytime and also will stop all my friends going to Hennessey store. BEWARE! More
by Sri.
Employees Worked With
Fred Giles, Chris Velez
September 29, 2022
Garland was a pleasant and kind sales person. Garland made the sale for me easy and painless. I knew what I wanted and Garland made it happen! I was in and out in less than an hour with my Cayenn Garland made the sale for me easy and painless. I knew what I wanted and Garland made it happen! I was in and out in less than an hour with my Cayenne Hybrid. EXCITED! More
by Desiree_0220
