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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.8
1,777 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,777 reviews

March 17, 2026

Everyone was extremely helpful. This was my second purchase here and I will come again. More

by ktynotarpole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Henry Brown Buick GMC responded

We appreciate you choosing us again for your new Buick Envista and are glad our team could be so helpful. Your return business means a lot, and we look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Mar 17, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We truly appreciate your continued trust in Henry Brown Buick GMC for your purchases. It's great to hear that our team was able to assist you effectively. We look forward to serving you again in the future! Sincerely, The Team at Henry Brown Buick GMC

March 17, 2026

Great dealership, conveniently located and well staffed with knowledgeable and friendly staff. Wonderful experience overall - highly recommend them!! More

by NLONSDALE01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lyndsey
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Mar 17, 2026 -

Henry Brown Buick GMC responded

Thank you for sharing your experience. We’re glad our convenient location and knowledgeable, friendly staff made purchasing your new GMC Sierra 1500 enjoyable. We appreciate your recommendation. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Mar 17, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that you had a great experience at Henry Brown Buick GMC and found our staff friendly and knowledgeable. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Henry Brown Buick GMC

March 17, 2026

Everything with experience was easy and smooth recommend for good experience so it’s good More

by rflredvinaii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Henry Brown Buick GMC responded

Thank you for your great review! We’re glad to hear that your experience at Henry Brown Buick GMC was easy and smooth. Our team appreciates your recommendation, and we look forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

March 15, 2026

Rigo reached out when my wife and I inquired about a Yukon XL. He made sure everything went smoothly and wasn’t pushy to make a sale. When my wife and I agreed on the Yukon. Rigo made sure everything More

by Vpelayo89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Henry Brown Buick GMC responded

We appreciate you sharing your experience with Rigo. It’s fantastic that he guided you through your used GMC Yukon XL purchase smoothly and respectfully. Enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 14, 2026

Dwayne Champion was great! Thank you! Had to negotiate with the manager to get some of the cost of the "required" dealer add-on removed. More

by kutchey
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Henry Brown Buick GMC responded

Thank you for your feedback, Kutchey! Our team appreciates you taking the time to share your experience at Henry Brown Buick GMC. We're glad to hear that Dwayne provided great service. Your input regarding the dealer add-on will be taken into consideration as our team strives to enhance our customer experience. If you have any further concerns, please feel free to reach out to us. We hope to see you again soon! Sincerely, The Team at Henry Brown Buick GMC

March 14, 2026

Eiji and Waggy were both great and so very helpful in getting me into a new suv. They were very professional and friendly. They explained in detail all through the process so I was aware of everything. W More

by michaelbarrera14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Henry Brown Buick GMC responded

We appreciate you highlighting Eiji and Wagner’s professionalism and friendliness throughout the process. We’re glad they made each step clear as you moved into your new GMC Terrain. Thank you for your continued trust and we look forward to helping you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 14, 2026

We have been a loyal customer for many years! ! Great people and dealership!! I feel like family. More

by gruningerk
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to know you’ve felt like family over the years. Thank you for choosing us again for your new Buick Encore GX. We look forward to serving you for many more years. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 14, 2026

Always a pleasant experience which is extremely rare when shopping for a new car. Riga went out of his way to make sure everything went smooth from A to Z. Happy Happy Happy... More

by Daledageejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Dale! We’re thrilled to hear that you had such a pleasant experience at Henry Brown Buick GMC. Riga truly goes above and beyond for our customers, and it’s great to know that he made your car shopping journey smooth from start to finish. We appreciate your kind words and hope to see you again soon! Happy driving! Sincerely, The Team at Henry Brown Buick GMC

March 14, 2026

Don't know who Ben Brown is but this is our 4th car and truck from Henry Brown. Always treated right More

by tcrosman
Recommend Dealer
Yes
Employees Worked With
Joe Stenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Henry Brown Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty and are thrilled to hear that you've had a positive experience with us at Henry Brown Buick GMC. It's always our goal to treat our customers right. We look forward to seeing you for your next vehicle! Sincerely, The Team at Henry Brown Buick GMC

March 13, 2026

I was disappointed to find out the discount through our employer employee deals was not applied because of other dealership promotion/discount (it was one or the other). More

by connie.morales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

Henry Brown Buick GMC responded

Thank you for your feedback, Connie. We understand your disappointment regarding the discount issue with your employer's employee deal. At Henry Brown Buick GMC, we strive to provide the best opportunities for our customers. Our team appreciates your input and encourages you to reach out to us directly for any further clarification or assistance. We look forward to serving you again in the future. Sincerely, The Team at Henry Brown Buick GMC

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