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Henry Brown Buick GMC
Gilbert, AZ
1,550 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,550 reviews
October 18, 2024
Great buying experience. They even delivered my truck to my home. 2 nd truck I have bought from Henry Brown They even delivered my truck to my home. 2 nd truck I have bought from Henry Brown More
by MICHAELRIGGSELLSWORTH
Verified CustomerEmployees Worked With
October 18, 2024
Blake Brown and his team was absolutely fantastic to work with! I'll never buy from anybody else! with! I'll never buy from anybody else! More
by AUSTIN63
October 16, 2024
All the employees were pleasant and great to work with. Wonderful experience and we love our new truck Wonderful experience and we love our new truck More
by hallerkl
October 16, 2024
Henry Brown is our family go to dealership. They always treat us good. I would not think of purchasing our private car or our company trucks anywhere else. Props to Ben and Todd for always maki They always treat us good. I would not think of purchasing our private car or our company trucks anywhere else. Props to Ben and Todd for always making the process easy. More
by JFPAVING
October 15, 2024
Fantastic service! !! These guys all went above and beyond for my wife and I, including staying late and making sure we were all set up with the GMC app and onstar! I wi !! These guys all went above and beyond for my wife and I, including staying late and making sure we were all set up with the GMC app and onstar! I will definitely be coming back, we had a great experience! More
by Mark
October 15, 2024
Amazing customer service! !! Hassle free, friendly and knowledgeable. We will be back. They’ve made lifelong customers out of us!!! !! Hassle free, friendly and knowledgeable. We will be back. They’ve made lifelong customers out of us!!! More
by SM7BUTLER
October 14, 2024
HB has been our dealership of choice for many years, we have bought 3 cars here and had have the best of experiences. Top dollar for our trade and they do everything to make deals work! I could not be happ have bought 3 cars here and had have the best of experiences. Top dollar for our trade and they do everything to make deals work! I could not be happier with my new GMC at the payment I needed and that fitted in my budget. More
by ESTRADA143
October 13, 2024
I was in the market for an upgraded used truck. I normally hate speaking to sales people due the the slimy tactics they use to sell cars. I never once felt that Butch was trying to make a deal that I normally hate speaking to sales people due the the slimy tactics they use to sell cars. I never once felt that Butch was trying to make a deal that wasn't good for us both. I have to say I put myself in a position that he could have taken advantage of me and he didn't. If I ever need to purchase another truck I would definitely give Butch a call. On a side note the finance guy didn't try to up sell me on anything which I appreciate, More
by neal1dyer
Employees Worked With
October 13, 2024
Great experience honest upfront did whatever it took to make sure we found the car at the payment we needed make sure we found the car at the payment we needed More
by TOM.COMO
October 11, 2024
Honest and smooth sales transaction. during software issues that many dealers were experiencing. Blake and the Brown dealership excelled in making my buying a new vehicle effortless. during software issues that many dealers were experiencing. Blake and the Brown dealership excelled in making my buying a new vehicle effortless. More
by LEAGLEWING
Employees Worked With
