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Henry Brown Buick GMC
Gilbert, AZ
1,556 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,556 reviews
April 08, 2024
We have purchased all our fleet vehicles from Brown GMC for the last 7 yrs. They make everything so easy. Getting in for service is quick and easy too. for the last 7 yrs. They make everything so easy. Getting in for service is quick and easy too. More
by COLLEEN17
Verified Customer
April 07, 2024
Rigo was my sales guy very positive and new what I was looking for in a suv I left with a smile on my face looking for in a suv I left with a smile on my face More
by Kimmie88macias
April 07, 2024
By far, the best vehicle purchase experience I have ever had. Champ and Brandon were professional and friendly. had. Champ and Brandon were professional and friendly. More
by apsawyer65
April 05, 2024
Thanks Rigo and Brandon for helping make my buying experience a 10/10. My entire process from test drive to finance took approximately 1 hour. There was zero pressure, straight forward financing exper experience a 10/10. My entire process from test drive to finance took approximately 1 hour. There was zero pressure, straight forward financing experience and everyone was very professional. Thank you again! More
by C. Farmer
April 04, 2024
This dealership is great! Rigo was awesome to work with. I highly recommend purchasing your next vehicle from here. Rigo was awesome to work with. I highly recommend purchasing your next vehicle from here. More
by AMYLERT
April 04, 2024
This is the only dealership I will ever go to. Gabe Harmon was very kind and professional. He made the process of buying a new truck very easy and stress free. Gabe Harmon was very kind and professional. He made the process of buying a new truck very easy and stress free. More
by MULISHABRANDON
Employees Worked With
April 03, 2024
Rigo was easy to work with. He was low pressure and that made it much more enjoyable for me as a buyer. Henry brown went out of there way to deliver the vehicle I bought as I wa He was low pressure and that made it much more enjoyable for me as a buyer. Henry brown went out of there way to deliver the vehicle I bought as I was not local. Great customer service! More
by adamk
Employees Worked With
April 02, 2024
Their service has always been excellent. They are always kind and friendly. Their selection of vehicles have always been adequate. Good buying experience. Thank you. They are always kind and friendly. Their selection of vehicles have always been adequate. Good buying experience. Thank you. More
by FRANKLINKFOWLER2020
April 01, 2024
Un excelente servicio la gente muy atenta y te explican todo paso a paso resuelven cualquier duda respecto a lo carros que venden....yo recomendaría a esa empresa sin dudarlo... todo paso a paso resuelven cualquier duda respecto a lo carros que venden....yo recomendaría a esa empresa sin dudarlo... More
by VICTORHROJAS80
April 01, 2024
Had a salesman that was very green and took over three hours to purchase plus was missing a reverse knob and have made two trips to fix and still did not get resolved.. hours to purchase plus was missing a reverse knob and have made two trips to fix and still did not get resolved.. More
by MONTE8
Employees Worked With
