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Herb Chambers BMW of Boston

Boston, MA

4.8
2,478 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,478 reviews

September 22, 2025

Excellent service and communication. I also like the fact that I can get a loaner vehicle. More

by Lauramprager
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Excellent experience. The sales team and Ahmed were very responsive and superb to work with! More

by petercastelli1
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Herb Chambers BMW of Boston responded

Peter, we are grateful for your review. Thank you from all of us at Herb Chambers BMW of Boston!

September 20, 2025

The dealership is very conveniently located to Boston, and the employees are professional and extremely service oriented (of special note for recognition is James Gibbons in the service department). More

by Audi Q5 Owner
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your business as well as your fantastic feedback for James and the team! We look forward to sharing this with him. See you next time at Herb Chambers BMW of Boston!

September 19, 2025

Thorough service, great attention to detail and a great value. Highly recommend both for buying and service. More

by KDV
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Recommend Dealer
Yes
Employees Worked With
Dave
Sep 22, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your kind feedback! We strive for thorough and detailed service here at Herb Chambers BMW of Boston. We hope to see you again! Safe travels!

September 19, 2025

Have been a customer for over 15 years. Profession, courtesy & efficient service! The entire service team rocks. More

by RTB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Sep 22, 2025 -

Herb Chambers BMW of Boston responded

Thank you for being a loyal customer for over 15 years and for your wonderful feedback! We can't wait to share this with the team. See you next time at Herb Chambers BMW of Boston!

September 17, 2025

Higor has been very helpful and thoughtful when he handled my car service requirements every time. More

by Ychang2k
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Herb Chambers BMW of Boston responded

Ychang2k, we're delighted we could deliver an excellent experience! - Herb Chambers BMW of Boston Team

September 17, 2025

Good 👍 for take care of my car 🚗 thank you so much see you next time More

by nantakarn74
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

nantakarn74 responded

Good

Sep 18, 2025 -

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

September 16, 2025

Daniel was very professional and helpful as were all the herb chambers staff. I have done business with them for at least eight years and will continue. I recommend them More

by chuntenburg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel, herb chambers boston service
Sep 17, 2025 -

Herb Chambers BMW of Boston responded

Thank you for the review and for your years of loyalty! We will be sure to pass along your appreciation to Daniel and the rest of our team. See you next time at Herb Chambers BMW of Boston! Safe travels!

September 16, 2025

Nick was great, and make the car buying process very easy - responsive, fair pricing and thoughtful assistance in picking out options for the new build. More

by arnoldpmay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Herb Chambers BMW of Boston responded

Arnold, thank you for sharing your experience working with Nick and the team! We hope you enjoy your new ride. Congrats, and we appreciate your business! - Herb Chambers BMW of Boston

September 16, 2025

My recent experience was terrific. The team is top notch, especially Matt Krappe, a true professional. The rest of the team Melissa, Ahmed, Ryan and Seraaj is fantastic as well. This i More

by carservicerating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing this wonderful feedback with us! We're thrilled to hear you've received such great service from Matt, Melissa, Ahmed, Ryan, and Seraaj. We truly appreciate your feedback and look forward to assisting you again in the future. Safe travels! - Herb Chambers BMW of Boston

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