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Herb Chambers BMW of Boston

Boston, MA

4.8
2,395 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,395 reviews

May 24, 2025

Hadi is an excellent salesman. Higor is great in service. Works well as a team More

by Ashraf.save
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hadi Eslami
May 26, 2025 -

Herb Chambers BMW of Boston responded

Hi Ashraf! Hi Charles! Thank you for leaving us this five-star review and for your kind words for Hadi from our sales and Higor from service at Herb Chambers BMW of Boston! See you next time!

May 21, 2025

I purchased my car elsewhere, but I'm confident this would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough. More

by Joanne
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Herb Chambers BMW of Boston responded

Joanne, we're delighted to hear that our service team at Herb Chambers BMW of Boston has been meeting your expectations. Thank you for trusting us with your vehicle's care!

May 21, 2025

James is a Very knowledgeable sales person, always providing timely updates on car repair status. Great experience working with him. Thanks More

by Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James provided you with a great experience at Herb Chambers BMW of Boston. Thank you for sharing your positive feedback, and we're here if you need any further assistance!

May 20, 2025

The service department at the HCBMW of Boston was fantastic!.I had called them frantic because my vehicle would not come out of first gear and did not park. A woman had answered and listened patientl More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell and a female employee.
May 21, 2025 -

Herb Chambers BMW of Boston responded

Melissa, we're delighted to hear that Jurell and the team at Herb Chambers BMW of Boston provided such a thorough and supportive experience. It's great to know they went above and beyond with those extra touches for your first visit! Thanks for sharing your positive feedback!

May 20, 2025

Nick Lagas, salesman, was excellent. Very attentive and very easy to work with. I would recommend. More

by Fgisoiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're so glad you enjoyed working with Nick and we hope to see you again next time here at Herb Chambers BMW of Boston!

May 18, 2025

This is our 4th vehicle that we have purchased from BMW of Boston (and specifically Hadi). Top notch experience and we would never go anywhere else. More

by grambo4444
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your continued trust in Herb Chambers BMW of Boston! We're delighted to hear that Hadi and our team have consistently provided a top-notch experience. Enjoy your new vehicle, and we look forward to serving you again in the future!

May 17, 2025

As an out of towner in desperate need of a tire so I could head home, the warm, welcome and assurance I received immediately reduced my anxiety. The team was friendly, professional and quickly dealt wit More

by stacey_deziel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth and the service team
May 19, 2025 -

Herb Chambers BMW of Boston responded

Stacey, we're so glad our team at Herb Chambers BMW of Boston could assist you during your emergency and get you back on the road quickly. Thank you for trusting us with your needs! Safe travels home!

May 13, 2025

I brought the vehicle for inspection and the effectiveness was amazing. Did not hv to wait long. Great Job! More

by Lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
May 14, 2025 -

Herb Chambers BMW of Boston responded

Lucia, we're delighted to hear about your efficient experience at Herb Chambers BMW of Boston. Thank you for the kind words and we look forward to serving you again!

May 10, 2025

Excellent experience. My service advisor was polite, proffered. They helped me right away with my problems. More

by ardidadgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
May 12, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your experience with our service team at Herb Chambers BMW of Boston was excellent. Thank you for sharing your feedback, and we're here whenever you need us!

May 10, 2025

Excellent service, communication and attention to detail. Thank you for taking care of my car More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
May 13, 2025 -

Herb Chambers BMW of Boston responded

It's our privilege to serve both you & your vehicle! Thanks for choosing Herb Chambers BMW of Boston and please don't hesitate to reach out the next time we can be of assistance!

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