Herb Chambers BMW of Boston

I was referred by a friend who was a prior employee. She had contacts for me who were helpful She had contacts for me who were helpful More

I have been using the BMW dealership since purchasing my vehicle at a different Herb C dealership. My experience has been very good. vehicle at a different Herb C dealership. My experience has been very good. More

Sheraz was a delight to deal with. Knowledgeable, professional, pleasant, and helpful. Answered all of our questions. Gave us good options. Knowledgeable, professional, pleasant, and helpful. Answered all of our questions. Gave us good options. More

I recently had the pleasure of working with Hadi during my BMW purchase, and the experience was exceptional from start to finish. Hadi was knowledgeable, transparent, and incredibly patient throughout the my BMW purchase, and the experience was exceptional from start to finish. Hadi was knowledgeable, transparent, and incredibly patient throughout the entire process. He took the time to understand what I was looking for and guided me toward the perfect vehicle without any pressure. His professionalism and attention to detail made the experience smooth and stress-free. More

Service was excellent. Mark Ravin, the service advisor was even more so. My mini cooper came back in way better shape than when I brought it in, thanks to Mark’s advice. Mark Ravin, the service advisor was even more so. My mini cooper came back in way better shape than when I brought it in, thanks to Mark’s advice. More

Was greeted on time. Waiting area clean. Coffee machine broken but nice person tried to fix. Gave alternative. Sign in person neat and cordial Waiting area clean. Coffee machine broken but nice person tried to fix. Gave alternative. Sign in person neat and cordial More

Quick tire change, accommodated me perfectly on the day I wanted, tire wasn’t in stock but ordered and delivered same day right before my service appointment. Thanks Jurell wanted, tire wasn’t in stock but ordered and delivered same day right before my service appointment. Thanks Jurell More

Samik, my service advisor, is wonderful. My car was taken in right away, and he kept me updated without me ever needing to follow up. His professionalism and the consistently excellent servi My car was taken in right away, and he kept me updated without me ever needing to follow up. His professionalism and the consistently excellent service are why I’m a repeat customer. More

Mark, Dan, and Kirill are the reasons I bring my car back to the dealer and don't shop around for another mechanic. For me, taking my car in for maintenance is similar to going in for my own physical. I like to the dealer and don't shop around for another mechanic. For me, taking my car in for maintenance is similar to going in for my own physical. I like seeing the same service people year after year, who know my car inside out, my car's history and me. The service and experience have been consistent for more than 12 years for two of my MINIs. More

Car was received by the service department at the appointment time. Kitling, the service rep working with me, was friendly and very helpful. She reviewed what services were due in addition to what I appointment time. Kitling, the service rep working with me, was friendly and very helpful. She reviewed what services were due in addition to what I was requesting. My car was ready at the agreed upon time which added to my overall satifaction. More