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Herb Chambers BMW of Boston
Boston, MA
2,559 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,559 reviews
December 20, 2025
I have used the service department 5 times for MAJOR and minor service. They are fast, professional, and HONEST. I have never felt slammed into "other" service needs, and had their service people automatica minor service. They are fast, professional, and HONEST. I have never felt slammed into "other" service needs, and had their service people automatically search for coupons, discounts, etc. They explain everything my 320 needs, and get me in and out on time. I bought my 2018 320 their in 2021 and will buy my next car there. I live 40 miles away in Plymouth, and I DRIVE BY 2 existing BMW dealerships who had proved hopeless. WOrth the trip. More
by chrisjcrowell
November 30, 2025
Daniel is very good at explaining the issue and taking care of all parts to why I am there with my mini. I appreciate his information and helps me to take care of my mini. care of all parts to why I am there with my mini. I appreciate his information and helps me to take care of my mini. More
by Mei
November 30, 2025
Best car-leasing experience of my life. Everyone I dealt with was great. No pressure, easy process, great team! Everyone I dealt with was great. No pressure, easy process, great team! More
by tcurran
November 29, 2025
I had a great experience working with Abdou to purchase my custom built X5. Abdou was very responsive and I never felt any pressure working with him. my custom built X5. Abdou was very responsive and I never felt any pressure working with him. More
by Kd916
Employees Worked With
November 26, 2025
I had a great experience at Herb Chambers BMW. I came in for a routine oil change, and Samik was outstanding. He was professional, efficient, and kept me informed throughout the visit. Everything I came in for a routine oil change, and Samik was outstanding. He was professional, efficient, and kept me informed throughout the visit. Everything was handled smoothly. Really appreciated his attention to detail and customer-focused approach. Highly recommend Samik and the service team! More
by tjborges
Employees Worked With
Samik Shahi
November 25, 2025
I was referred by a friend who was a prior employee. She had contacts for me who were helpful She had contacts for me who were helpful More
by Tombergendahl
November 23, 2025
Sheraz was a delight to deal with. Knowledgeable, professional, pleasant, and helpful. Answered all of our questions. Gave us good options. Knowledgeable, professional, pleasant, and helpful. Answered all of our questions. Gave us good options. More
by David C
Employees Worked With
November 22, 2025
Service was excellent. Mark Ravin, the service advisor was even more so. My mini cooper came back in way better shape than when I brought it in, thanks to Mark’s advice. Mark Ravin, the service advisor was even more so. My mini cooper came back in way better shape than when I brought it in, thanks to Mark’s advice. More
by adiamondmcnevin
Employees Worked With
Mark Ravel, service
November 22, 2025
I recently had the pleasure of working with Hadi during my BMW purchase, and the experience was exceptional from start to finish. Hadi was knowledgeable, transparent, and incredibly patient throughout the my BMW purchase, and the experience was exceptional from start to finish. Hadi was knowledgeable, transparent, and incredibly patient throughout the entire process. He took the time to understand what I was looking for and guided me toward the perfect vehicle without any pressure. His professionalism and attention to detail made the experience smooth and stress-free. More
by Ankit Sood
Employees Worked With
