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Herb Chambers BMW of Boston

Boston, MA

4.8
2,574 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,574 reviews

April 04, 2026

Jing. Ian and Omar were great. Everything was done without being pushy on both sides. On trade in day, in and out in less than 2 hours, they handled litera More

by jconers15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jing Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian the recent BU grad. Remembered I had a back issue after only meeting during a test drive
Apr 08, 2026 -

Herb Chambers BMW of Boston responded

:-) Wow! Thank you for rating us so many stars!

April 04, 2026

Professional, courteous and fair. Hadi made the experience easy and pleasant. Will refer him to others More

by manjit_bakshi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Herb Chambers BMW of Boston responded

We always appreciate positive reviews! Thank you, and happy motoring!

March 30, 2026

Abdou provided fiest-rate service. He explained things perfectly and was a pleasure to work with. The dealership is efficient and processes all documentation promptly. I had a great More

by RS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Herb Chambers BMW of Boston responded

RS, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 30, 2026

It is very friendly, very good, takes too long and seems expensive. I love my car and want to keep it in good order so I come to you all. More

by hanover3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briefly spoke to two people
Apr 01, 2026 -

Herb Chambers BMW of Boston responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 29, 2026

Have been going for over 40 years with excellent response Hadi Eslami is an extraordinary good sales person More

by Drsamnun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Herb Chambers BMW of Boston responded

:-) Wow! Thank you for rating us so many stars!

March 29, 2026

Sheraz was a pleasure to work with on our lease of a 2026 i4- professional and low pressure. Would highly recommend. The finance team could be improved. More

by Brooklyngreyi4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Herb Chambers BMW of Boston responded

Hi, thank you for your review! Happy motoring!

March 29, 2026

Terrific service! Everything well explained! No games! Nick was a terrific help for me purchasing my first BMW! More

by debconboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Herb Chambers BMW of Boston responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 29, 2026

Hadi was an amazing salesperson. If he didn’t have the answer he made sure to get it. The manager was female and on top of her game. Even the receptionist was helpful with informatio More

by Ariannemb1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Flanders
Mar 31, 2026 -

Herb Chambers BMW of Boston responded

Thank you! We hope to be of service to you again!

March 25, 2026

Worked with Sheraz Sheikh and he was fantastic. Had a great experience purchasing a car from here. Would recommend to anyone. More

by esemssar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Surdis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
March 23, 2026

Excellent and fair service department with money saving coupons posted monthly on their website, have been using this dealers service for over 20 years with all my BMWs. More

by WhiskeyPark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Mar 26, 2026 -

Herb Chambers BMW of Boston responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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