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Herb Chambers BMW of Boston
Boston, MA
2,395 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,395 reviews
May 24, 2025
Hadi is an excellent salesman. Higor is great in service. Works well as a team Higor is great in service. Works well as a team More
by Ashraf.save
May 21, 2025
I purchased my car elsewhere, but I'm confident this would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough. would've been a better buying experience at Herb Chambers. I've been having my car serviced here, they are professional, courteous, and thorough. More
by Joanne
Employees Worked With
May 21, 2025
James is a Very knowledgeable sales person, always providing timely updates on car repair status. Great experience working with him. Thanks providing timely updates on car repair status. Great experience working with him. Thanks More
by Yu
Employees Worked With
May 20, 2025
The service department at the HCBMW of Boston was fantastic!.I had called them frantic because my vehicle would not come out of first gear and did not park. A woman had answered and listened patientl fantastic!.I had called them frantic because my vehicle would not come out of first gear and did not park. A woman had answered and listened patiently while I was talking a mile a minute. Eventually, my car had to be towed. I was still a mess when I arrived at the service department; Jurell was very thorough and patient with me. He answered all of my questions and was able to get me a loaner car. I was very happy that they were able to take a look at my car the next day. Upon picking up my car, I realized that they had checked my tires, topped off all the fluids and cleaned my car. It’s a nice perk. Overall, it was a great experience for my first time going to the service department. More
by Melissa
Employees Worked With
Jurell and a female employee.
May 20, 2025
Nick Lagas, salesman, was excellent. Very attentive and very easy to work with. I would recommend. Very attentive and very easy to work with. I would recommend. More
by Fgisoiii
May 18, 2025
This is our 4th vehicle that we have purchased from BMW of Boston (and specifically Hadi). Top notch experience and we would never go anywhere else. of Boston (and specifically Hadi). Top notch experience and we would never go anywhere else. More
by grambo4444
Employees Worked With
May 17, 2025
As an out of towner in desperate need of a tire so I could head home, the warm, welcome and assurance I received immediately reduced my anxiety. The team was friendly, professional and quickly dealt wit could head home, the warm, welcome and assurance I received immediately reduced my anxiety. The team was friendly, professional and quickly dealt with my issue, allowing me to get on my way despite the late Friday emergency. Many thanks to all of you! You do BMW proud! More
by stacey_deziel
Employees Worked With
Julieth and the service team
