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Herb Chambers BMW of Boston

Boston, MA

4.8
2,387 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,387 reviews

June 10, 2021

Very pleasant to deal with as I shopped them last.What Very pleasant to deal with as I shopped them last. What began in a slightly challenging way (I arrived to test drive a car that I'd discussed on the More

by Bob Whelan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Herb Chambers BMW of Boston responded

It means so much to hear our team gave you such excellent care! Thank you, Bob! - Herb Chambers BMW of Boston

June 08, 2021

Higor was great to work with! Would highly recommend him! Only negative was the delays with getting the detail work done. Thank you......car looks good. More

by Jhcosb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your feedback! We're glad you had a great experience working with Higor and we greatly appreciate your patience throughout the process.

June 06, 2021

Great service all the time. Samik is very knowledgeable and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been go More

by Smedrano84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samik
Jun 08, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your awesome five-star rating and review! It's so great to hear Samik has earned your confidence and praise! We'll share this with our team and look forward to seeing you again soon! - Herb Chambers BMW of Boston

June 05, 2021

A huge shoutout to Matt Krappe, and the way he runs this service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and b More

by Wolfkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Grumbach
Jun 07, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the kind review, Laurie! We're so happy to hear Matt and our team gave you a five-star experience recently and have helped you feel comfortable during your visit! We look forward to seeing you next time! - Herb Chambers BMW of Boston

June 05, 2021

I had to go to the dealership today for service and Samik was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. More

by ludgeolivier
Recommend Dealer
Yes
Employees Worked With
Samik
Jun 08, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the five-star review! We're glad Samik made your service experience so positive and earned your business! We'll see you at your next appointment! - Herb Chambers BMW of Boston

June 04, 2021

Excellent service! Higor does an outstanding job. I highly recommend him for anyone who needs servicing on their BMW car. I use him each time I need car servicing. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Herb Chambers BMW of Boston responded

We are honored to receive your support, David. Thank you! - Herb Chambers BMW of Boston Team

June 03, 2021

James Gibbons of Herb Chambers BMW Boston is the best service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James ma More

by RonCat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers BMW of Boston responded

Ron, we are so happy to hear that James did such an incredible job for you! Thank you very much for taking the time to tell us about your visit to Herb Chambers BMW of Boston!

June 03, 2021

I have always had great experiences with Herb Chambers. BMW of Boston was no exception. Wonderful sales staff, business manager no nonsense was a big help. Would definitely recommend this dealership to a f More

by Pam K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your continued confidence in our team, Pam! We're so glad we've provided a five-star experience and we look forward to seeing you next time! - Herb Chambers BMW of Boston

June 03, 2021

I had a great experience (again!)buying my third car I had a great experience (again!) buying my third car from Herb Chambers dealership on Comm. Ave. The associate I worked with, Badis Bousetta, was More

by mc56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Badis Bousetta, Badis Boussetta
Jun 04, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful review and five-star rating! It means so much to hear Badis made this a great experience and helped you feel at ease during your visit! We hope you love your new ride and appreciate you being a devoted Herb Chambers BMW of Boston customer!

June 03, 2021

Great work and prompt scheduling. Work done on time and was kept up to date on completion. Car was delivered from service spotlessly clean inside an out More

by Waterrnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Curtis, Chris Anslono, Daniel Blash
Jun 04, 2021 -

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston, we appreciate your positive feedback!

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