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Herb Chambers BMW of Boston
Boston, MA
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,400 reviews
October 21, 2019
Best service around! Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the ma Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the main reason why I continue to travel 50+ miles to get my service done at Mini of Boston! More
by BERTRAND.S
Verified CustomerEmployees Worked With
Mark Ravin and Chris Armstrong
October 21, 2019
Amazing! BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend t BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend them and wouldn’t go anywhere else! More
by Alexandra Melignano
October 21, 2019
Service was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. S was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. Service was performed same day. More
by JDVESQ
Employees Worked With
October 18, 2019
Service not Thorough This is the 3rd time I have experienced the same problem. After service they never clear notifications and that is annoying leaving the work for the This is the 3rd time I have experienced the same problem. After service they never clear notifications and that is annoying leaving the work for the customer. Also, the guy receiving the car was rude and arrogant which I reported to service manager. Not acceptable. More
by 1.SARAH.KHAN
Employees Worked With
Service Manager
October 18, 2019
great service for maintenance brought in mini cooper for regular maintenance and problem with heat/air. The waiting area is very comfortable with desks to plug in electronics and brought in mini cooper for regular maintenance and problem with heat/air. The waiting area is very comfortable with desks to plug in electronics and work while waiting. Even had refreshments available. Service found that problem was due to a nest behind the battery and cleaned it out. people are very friendly More
by sherry weiland
Employees Worked With
Chris Anslono
October 16, 2019
Very knowledgeable and efficient The only issue is when I picked the car up. I bought it on a Monday when there were few customers. However, it was pretty chaotic the Saturday after The only issue is when I picked the car up. I bought it on a Monday when there were few customers. However, it was pretty chaotic the Saturday afternoon when I picked it up. More
by DD
Employees Worked With
Other Employees :
@ service geniuses, Giovanni Tosti
October 15, 2019
service check great service, prompt, did not have to wait long A job well done, everyone was helpful, no issues with this service I would return and recommend to great service, prompt, did not have to wait long A job well done, everyone was helpful, no issues with this service I would return and recommend to others More
by KFALCHUK
Employees Worked With
October 14, 2019
Very hard to drop off cars insanely trafficky on their lot Service desk was very slow, hoad to wait a long time to get talked to. Also bizarrely trafficky to pull into their service desk. Lots of wasted time Service desk was very slow, hoad to wait a long time to get talked to. Also bizarrely trafficky to pull into their service desk. Lots of wasted time. More
by NOAH7
Employees Worked With
Bobfred Noideaman
October 14, 2019
Car Overheated on Business Trip I was on a business trip to Boston and my car broke down. I had it towed at nearly 7pm to HC BMW. They diagnosed the problem quickly, moved it to th I was on a business trip to Boston and my car broke down. I had it towed at nearly 7pm to HC BMW. They diagnosed the problem quickly, moved it to the front of the line and had me on my way the next afternoon. Could've been way worse, and Higor and the team did a great job keeping me informed. More
by Anonymous
Employees Worked With
October 14, 2019
Great service managers and fast drop off Great service and nice to get a loaner so I can easily get my car serviced and not effect my schedule. Also helped inspect my electric brake which was Great service and nice to get a loaner so I can easily get my car serviced and not effect my schedule. Also helped inspect my electric brake which was not normal service. More
by Magda
