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Herb Chambers BMW of Boston

Boston, MA

4.7
2,152 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,152 reviews

March 29, 2017

Very Satisfied Would Recommend Purchased my BMW 528i on March 3rd,2017. Just want to leave a quick note of gratitude. Mohammed Omar was my sales specialist, he is super professional More

by dadame812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar In Sales , Justin Shin
Mar 29, 2017 -

Herb Chambers BMW of Boston responded

Thank you, Diana! Your honest opinion can be an invaluable reference for others who are in the market, for this reason we really appreciate the time you took to share your experience. We value your business and we hope to see you again. Kind Regards, Melissa Steffy, General Manager

March 10, 2017

Ahmed is the best! We've been working with Ahmed for years and he is one of the reasons we keep coming back to BMW. More

by ccslomiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2017 -

Herb Chambers BMW of Boston responded

Thank you! We appreciate your terrific feedback. Please let Ahmed or myself know if we can assist you in the future. Best, Melissa Steffy, General Manager

March 09, 2017

Excellent Friendly atmosphere great customer service highly recommend for purchase of new or used vehicles Ahmed jabrane very attentive at what I was looking fo More

by Janelle0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2017 -

Herb Chambers BMW of Boston responded

Many thanks, Janelle, for this terrific feedback! I'm delighted to learn that you enjoyed working with Ahmed. Please don't hesitate to reach out if we can assist you in the future. Best, Melissa Steffy, General Manager

March 05, 2017

Great leasing experience Extremely positive experience. Ahmed was knowledgeable about the cars and the leasing process but was not pushy and helped drive me towards the right More

by John Henise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Herb Chambers BMW of Boston responded

Thank you, John, for sharing this great feedback. I'm so happy to know that Ahmed was able to assist you with your new BMW lease! Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Melissa Steffy, General Manager

February 28, 2017

Excellent service by the service department Needed an immediate appointment at the BMW service center in Boston, and was greeted with prompt service on the same day. I received excellent service More

by lax0238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Blash
Mar 01, 2017 -

Herb Chambers BMW of Boston responded

We really appreciate your kind words about your experience with Ahmed and Dan. I'm so glad to know they provided you with 5-Star service. Words like "excellent" are what we strive to provide all of our guests and I'm so happy to know that was reflected in your experience. Thank you for your business and please let us know if we can be of further assistance. Best, Melissa Steffy, General Manager

February 21, 2017

Excellent Service And Expereince Ahmed made the car-buying experience a breeze. He answered all our questions, was kind and courteous, and strove to meet all our expectations. And he More

by Jbolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2017 -

Herb Chambers BMW of Boston responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers BMW of Boston. We value your business and look forward to serving you in the future. Best, Melissa Steffy, General Manager

February 08, 2017

Stress Free car buying experience Walked in to the dealership on a sunday morning and within 2 weeks I had the car. Ahmed is really helpful and very friendly and he helped me find the More

by Abhishek Jindal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abhishek Jindal, Justin Shin
Feb 09, 2017 -

Herb Chambers BMW of Boston responded

Thank you for taking time to leave us a great review. We are so pleased to know that Ahmed and Justin did a great job assisting you with your new BMW. If there is anything further that we can do to assist you please let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Melissa Steffy, General Manager

February 04, 2017

100% best customer service I ever had in my life!! Had bad experience trynna get a car from other dearships but SCOTT BRAGNARD was super helpful. He made sure I was comfortable Nd made sure he heard my More

by Angelbrown52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT BRAGNARD
Feb 06, 2017 -

Herb Chambers BMW of Boston responded

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review Scott. Thank you for your business and we look forward to welcoming you back in the future. Best, Melissa Steffy, General Manager

January 09, 2017

smoothest car perchance ever Sheraz Sheikih & Justin Shin made the whole translation seen effortless, i am very pleased with the good job they did, i went to the dealer to see the More

by jairo lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Shin
Jan 09, 2017 -

Herb Chambers BMW of Boston responded

Thank you, Jairo, for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that both Justin and Sheraz were able to provide you with such exceptional service! Thank you again and congratulations on your new BMW. Please let us know if we can be of further assistance! Happy New Year! Melissa Steffy, General Manager

January 04, 2017

Great buying experience Great first time buying experience, Silvano was great with the whole buying process. Took the car for a test drive, and fell in love right there. More

by Fcabral106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvano Gomes
Jan 05, 2017 -

Herb Chambers BMW of Boston responded

Thank you! We are so happy to know Silvano was able to accommodate your needs during your visit and provide you with an enjoyable experience. We wish you many miles of happy driving in your new BMW. Happy New Year! Melissa Steffy, General Manager

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