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Herb Chambers BMW of Boston

Boston, MA

4.8
2,395 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,395 reviews

May 30, 2018

20 plus years, 7 plus cars I have been Kevin's customer for a very long time. During this time I have leased or purchased more than 7 cars from him. It is not that i have not lo More

by Massiez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

What a great review to read! It is always wonderful to hear from customers who have been with us for years and have created relationships with our team! Happy to know that Kevin has been so great to you. Best, Melissa Steffy, General Manager.

May 30, 2018

Thank you Omar! We greatly enjoyed working with Omar. He made us feel very comfortable buying our first BMW. His customer service was on point from start to finish! More

by nlotfey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that Omar provided you with great customer service! Best, Melissa Steffy, General Manager.

May 30, 2018

Fantastic experience with Sheraz! Sheraz truly made this purchase seamless! He was incredibly knowledgeable about the different models BMW offers and gave excellent advice. He made t More

by Polina Ioffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your feedback! Sheraz is always looking to give our customers the best possible customer service- glad he succeeded! I'll be sure to pass along your recommendation to him. Best, Melissa Steffy, General Manager.

May 30, 2018

Best experience on my first lease For my first lease vehicle Ahmed Jabrane made the whole process very easy and painless. From the beginning to the end he was always available when I More

by Sonia Scarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review Sonia. Happy to know that you had such a great experience with Ahmed. He will be thrilled to read this review. We look forward to assisting you in the future! Best, Melissa Steffy, General Manager.

May 30, 2018

Great experience with Sheraz! We have bought over 5 cars over the years from Sheraz Sheikh at this dealership. He is always very knowledgeable and takes his time explaining differ More

by Harris Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and continued business! Happy to know that you have enjoyed working with Sheraz over the past few years! Best, Melissa Steffy, General Manager.

May 29, 2018

Kevin Bugbee - Top notch! First experience with BMW of Boston and I hope it's one of many. Kevin Bugbee is an absolute pleasure to work with. Very professional and attentive. More

by jfas3547
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that your first experience with us and Kevin was a great one! We look forward to assisting you in the future! Best, Melissa Steffy, General Manager.

May 29, 2018

Thanks to Kevin Bugbee, fantastic! Kevin Bugbee has been amazing in taking care of my initial Lease and now the ownership of my BMW. During these past three years of my Lease, he has c More

by marco437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review- Great to know that Kevin has continued to take such great care of you even out of the dealership. He is always working hard for your customers. Happy to know that you had a great experience with us. Best, Melissa Steffy, General Manager.

May 28, 2018

Excellent Salesperson Contacted Kevin Sunday and experience was fast and efficient. Kevin addressed emergency immediately and service responded accordingly. Thankful for h More

by uconn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that Kevin was there to help you with your emergency! He truly cares about our customers! -Melissa Steffy, General Manager.

May 28, 2018

Best of the BEST! We always buy/lease our cars from BMW of Boston - and we live in CT! Why? Because they have the car I want, the best deals and the best salesman - K More

by mpelle01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and compliments to Kevin! Happy to know that we are worth the trip! Best, Melissa Steffy, General Manager.

May 28, 2018

No Point in going any place else Have Leased 5 BMW's from here I keep coming back because it's the only car dealership and sales folks that I've been in that does not practice the awf More

by TB12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you so much for your review and continued business! -Melissa Steffy, General Manager.

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