Herb Chambers BMW of Boston

Excellent service! Had deal with Ahmed for my personal 2nd BMW. Along with a few other BMWs for my family and friends. He is very patience and willing to work things ou Had deal with Ahmed for my personal 2nd BMW. Along with a few other BMWs for my family and friends. He is very patience and willing to work things out for you. He even help you out with things outside of car related. Would recommend. Thanks Ahmed More

Enjoyable The car buying experience can be stressful, but dealing with Steven Burns was actually an enjoyable time! Steven is knowledgeable and is great with th The car buying experience can be stressful, but dealing with Steven Burns was actually an enjoyable time! Steven is knowledgeable and is great with the give and take. More

Extremely satisfied with recent purchase I recently purchased a used Infiniti from Brian Epstein at Herb Chambers BMW MINI of Boston and couldn't recommend him enough. He was very direct and I recently purchased a used Infiniti from Brian Epstein at Herb Chambers BMW MINI of Boston and couldn't recommend him enough. He was very direct and honest throughout the entire process and always kept me in the loop as the sales process finalized behind the scenes after I had left the dealership. He consistently went above and beyond to get me in the drivers seat of my new (used) car as soon as possible, which was and is extremely appreciated!! More

Top Service Advisor: James Gibbons I have had a BMW for over 8 years, and dealt with many Service Advisors, and I can't think of any as professional, courteous, thoughtful, and better f I have had a BMW for over 8 years, and dealt with many Service Advisors, and I can't think of any as professional, courteous, thoughtful, and better for the job than James Gibbons. Not only does he get done what is initially requested, but goes beyond and deals with issues that may have been missed or may come up in the future. James Gibbons is poised to be a Service Manager, and should be one ASAP! More

BMW Genius Program I needed 2 visits with the dealerships Genius Program person, Chris LaLicata, to get comfortable with the iDrive computer control system in my new BMW I needed 2 visits with the dealerships Genius Program person, Chris LaLicata, to get comfortable with the iDrive computer control system in my new BMW. Chris was excellent. He gave me the time I needed to get up to speed so that I can fully appreciate the capabilities of the iDrive system. This was truly a value added service that any new owner can appreciate. Great job Chris. More

Consistently great James Gibbons helped me out the last few times I have had to bring my car in. The guy is very easy to work with. Timely updates and phone calls on wha James Gibbons helped me out the last few times I have had to bring my car in. The guy is very easy to work with. Timely updates and phone calls on what is going on. Also, goes the extra mile to try to find ways to take some of the cost away from the repairs. Every time I have had to bring the car in, I get him as my SA and every time I am totally satisfied with the service despite the pain in the xxx of car trouble. Thanks again. More

Very good experience buying a new BMW X5 I've bought a few cars from Sheraz at Herb Chambers BMW and he's treated me very well. There's never any pressure and he worked closely with me to get I've bought a few cars from Sheraz at Herb Chambers BMW and he's treated me very well. There's never any pressure and he worked closely with me to get exactly the options I wanted. I just took Performance Center delivery of a 2016 X5e Plug In Hybrid and it was a very good experience. The driving school was very good and the instructors were extremely knowledgeable. When I took delivery the associate was expert at the X5E and showed me every single feature of the car. He also paired my phone and downloaded the remote app and got it going and demonstrated it. I highly recommend Herb Chambers BMW Boston and Sheraz as my sales associate More

Best Team of People Sales: I recently upgraded my 2012 X5 to 2016 X5 and had the pleasure of working with Sheraz again. Sheraz helped me with the purchase of 2012 X5 fou Sales: I recently upgraded my 2012 X5 to 2016 X5 and had the pleasure of working with Sheraz again. Sheraz helped me with the purchase of 2012 X5 four years ago and made sure all my expectations were met. This time around, he worked proactively to prepare a proposal that exceeded my expectations and helped me decide on leasing. We customized the car and I picked it up just two weeks later. Thanks for the seamless experience Sheraz. See you in three years! Service: I'd like to thank James Gibbons who has been my service advisor on multiple occasions doing an exceptional job in servicing my 2012 X5. From check-in to check-out, everyone is doing a phenomenal job (valet, receptionist, loaner service, service advisor, etc.). The lounge area is very comfortable should you choose to wait, or opt-in for courtesy shuttle drop-off or book a loaner in advance, many options are available to ensure customers like myself are happy with the whole experience. I am now the proud owner of 2016 X5 and looking forward to the enjoyable service appointments. More

BMW accident repair Sadly my 328GT was in an accident. Jimmy the service technician was excellent. He magically got things moving with the insurance company when I was Sadly my 328GT was in an accident. Jimmy the service technician was excellent. He magically got things moving with the insurance company when I was getting nowhere with them and made sure that the car was fixed correctly. He called and kept me up to date with the various steps in the process. Obviously an accident was not what I was planning but Herb Chambers BMW got me back on the road. More