Herb Chambers BMW of Boston

Excellent Dealership I purchased a new x1 from James at Herb Chambers BMW this weekend and it was a very pleasant experience. James had outstanding knowledge of various BM I purchased a new x1 from James at Herb Chambers BMW this weekend and it was a very pleasant experience. James had outstanding knowledge of various BMW vehicle models and helped me to make an informed purchase. He was also upfront with his pricing; allowing me to avoid the dreaded haggling process. I definitely recommend this dealership to any potential buyer! More

Can't help for new car after getting ayear or two for defect My BMW side panel discoloured on one side after a year or two.. dealer fixed once but discolouration came back.. very bad impression for car quality a My BMW side panel discoloured on one side after a year or two.. dealer fixed once but discolouration came back.. very bad impression for car quality and dealer service experience! More

Best Experience Ever! This is the first BMW I've ever leased, and working with Kevin Bugbee has been an absolutely positive experience. He's a great listener, understands This is the first BMW I've ever leased, and working with Kevin Bugbee has been an absolutely positive experience. He's a great listener, understands what's important to the customer, and demonstrated both patience and tenacity throughout the entire process. His tenure with the dealership is also to be respected and valued from the consumer level. More

Above and beyond. From my first test drive with Kevin to the first service appointment for my new 3-series, the experience I've had at Herb Chambers BMW of Boston has b From my first test drive with Kevin to the first service appointment for my new 3-series, the experience I've had at Herb Chambers BMW of Boston has been nothing less than premium, top shelf. Kevin is engaging, patient, entertaining, informative, and has changed the way I perceive humans who happen to sell cars. The personal investment I've experienced from Kevin, and others at HC, has given me confidence that I'm always in trustworthy hands. Well done. The way a car dealership SHOULD be. More

Consistently excellent! I have been working exclusively with Herb Chambers Boston BMW--Kevin Bugbee in Sales and the entire Service Team for over 20 years. They are knowledge I have been working exclusively with Herb Chambers Boston BMW--Kevin Bugbee in Sales and the entire Service Team for over 20 years. They are knowledgeable, experienced, professional and passionate about customer service. I have been driving BMWs for 40 years and working with Herb Chambers BMW since I returned to Boston in the early 1990s. I recommend them to everyone I know. More

Always a pleasure! It's always a pleasure to do business with Herb Chambers BMW of Boston. I especially like working with Kevin Bugbee for his personal attention he giv It's always a pleasure to do business with Herb Chambers BMW of Boston. I especially like working with Kevin Bugbee for his personal attention he gives to every interaction. We have leased several new cars from Kevin and will continue to because the experience is friendly, simple and enjoyable. More

Gets the job done This is the second vehicle I have purchased through Kevin Bugbee. As a busy professional, it is refreshing to work with someone who understands your This is the second vehicle I have purchased through Kevin Bugbee. As a busy professional, it is refreshing to work with someone who understands your need to get things done in a timely manner. Kevin definitely knows the business inside and out. I plan and look forward to working with Kevin in the future More

Consistent satisfaction Kevin Bugbee exemplifies consistent excellence and a devotion to customer satisfaction. I have worked with Kevin on new car purchases for 20+ years. Kevin Bugbee exemplifies consistent excellence and a devotion to customer satisfaction. I have worked with Kevin on new car purchases for 20+ years. I have never come across any other salesperson with his reliability and trustworthiness. This time, Kevin helped find a used car with a very specific and narrow set of requirements---despite the difficulty, he found a perfect match in a matter of days. It has been a pleasure to work with Kevin all these years and I turn to him whenever someone in my family or someone I know needs a new BMW or any other car in the Herb Chambers brand family. More

Best New Lease Experince So Far I just leased a new BMW X5 through Kevin Bugbee and the experience was stress free! From the early notification of the pending end of lease, to the I just leased a new BMW X5 through Kevin Bugbee and the experience was stress free! From the early notification of the pending end of lease, to the consistent updates, and to the scheduling of the transition for the day I wanted, I left feeling very satisfied and grateful to be working with Kevin yet again. He made some potential snafus seem like nothing and I walked away with a beautiful new car. Because this is the fourth car I have leased with Kevin, I knew I didn't have to worry about a thing during the process. Thank you for being a professional through and through! More