Herb Chambers BMW of Boston

Very helpful staff My car buying experience took longer than anticipated but the staff at Herb Chambers BMW were very patient and did not try to put me into a car I was My car buying experience took longer than anticipated but the staff at Herb Chambers BMW were very patient and did not try to put me into a car I was not comfortable with. Justin Lussier was very attentive and responding to my requests extremely fast. More

Exceptional Service, Exceptional Client Advisor Best place to get a car. Ask for Steve Burns, one of the most helpful client advisors in the business. The service department excels and represent wh Best place to get a car. Ask for Steve Burns, one of the most helpful client advisors in the business. The service department excels and represent what it means to put the customer first. Have serviced or purchased 5 cars at this location and have always been impressed. More

Great service by Brian I had a couple issues with my X5 and I had to leave for a wedding so time was of the essence. Brian in service took care of everything I needed and ev I had a couple issues with my X5 and I had to leave for a wedding so time was of the essence. Brian in service took care of everything I needed and even offered me a ride to work. Really great service. I will be taking my car here for all issues thanks to Brian's top notch attitude and approach. More

Dream Car/SUV I had the pleasure of working with Justin on my new 2015 BMW X5. I could not be happier with my new car. Justin made the process very easy was very he I had the pleasure of working with Justin on my new 2015 BMW X5. I could not be happier with my new car. Justin made the process very easy was very helpful during the whole process. The finance team was amazing and I cannot say enough about all of them. This was my third herb chambers purchase and I was very pleased with the entire process. More

EXCELLENT EXPERIENCE! Kevin was highly recommended by a work colleague and I contacted him about upgrading from my previous '07 328xi to a new lease. He worked with me on c Kevin was highly recommended by a work colleague and I contacted him about upgrading from my previous '07 328xi to a new lease. He worked with me on changing over from my old vehicle and was very helpful, informative, and direct when it came to explaining both the features of the 2015 328i xdrive as well as the lease details. He created a very comfortable environment when I was in the dealership and made me feel like a VIP at all times. He was always available via phone which was key for someone like myself that works very long hours. I would and have recommended Kevin to friends and family and rate him 10/10! More

excellent overall experience! Kevin is an experienced professional which makes dealing with buying and leasing car simply easy. I appreciate his direct, though professional style. Kevin is an experienced professional which makes dealing with buying and leasing car simply easy. I appreciate his direct, though professional style. The whole experience was simply great. Thank you, Kevin! More

Our First BMW We needed a 'larger' vehicle that had a third row. We zeroed in on the X5 and went in to the Commonwealth BMW to test drive the car. Sheraz Sheikh m We needed a 'larger' vehicle that had a third row. We zeroed in on the X5 and went in to the Commonwealth BMW to test drive the car. Sheraz Sheikh met us at the door and was very helpful in getting us set up to test drive the vehicle. My husband and I loved how the car drove, so we engaged with Sheraz in person and via email about the X5. He was very responsive, answered all our questions, and was very knowledgeable about the vehicle. He let us come to a decision about purchasing the vehicle without any pressure. We purchased the X5 and are very happy with the upgrade! He also promised my son a BMW hat and he delivered on the day we got the keys. My son was thrilled! We look forward to working with him in the future. We also worked with Devan Frye who walked us through the inside of the vehicle and the computer system that is so integral to the vehicle operating correctly. He was very patient with me and has asked us to come back in to get a more thorough tutorial on the vehicle. More

Exceptional Experience with Margret Dagbjartsdottir I had the most awesome, professional and top of the line experience with leasing my BMW from Herb Chambers BMW of Boston. I was accommodated by a "dre I had the most awesome, professional and top of the line experience with leasing my BMW from Herb Chambers BMW of Boston. I was accommodated by a "dream team." Margret Dagbjartsdottir, Aaron, Jason Rocco, Tom and Jay were awesome. They all made my buying experience memorable. Margret went above and beyond helping me to get the car I wanted. The staff was very friendly and professional each time I came to visit. I was always greeted with a warm welcome and a smile. Margret always followed up with courtesy phone calls and emails. Margret professionally closed the deal and did an exceptional job. They made me feel like I was a part of the family. I love my new BMW and truly enjoyed the experience! I received such royal treatment. I would recommend Margret to anyone and I will definitely be back for an upgrade in the future. More

Wow!! Total professional. Having to purchase a car is usually a daunting task...NOT if you are assisted by Tom LaLicata and Abdou Merheb. I love the car and the experience was Having to purchase a car is usually a daunting task...NOT if you are assisted by Tom LaLicata and Abdou Merheb. I love the car and the experience was like buying a new handbag! Fun and easy!!! Tom was very helpful in answering my questions on the telephone and was so personable; he never pressured me or pushed me out of my comfort zone, I had to come in and meet him. I knew the moment I spoke with him, that I was going to buy a car if he was involved. He assured me that he would set me up with an experienced and wonderful sales rep and well, - mission accomplished....He handed me over to Abdou, and boy did Abdou work hard to get me in the car that best suited me and was in my price range. Total professionalism - but with that sort of feeling that you are family....! Thank you Tom and Abdou!! My dynamic duo! More

The ULTIMATE sales experience If you are looking for a FUN, Personable, and professional car buying experience, look no further than Kevin Bugbee. This is my second BMW. I wi If you are looking for a FUN, Personable, and professional car buying experience, look no further than Kevin Bugbee. This is my second BMW. I will never use another dealership other than Herb Chambers of Boston Or another sales associate other than Kevin. He sees people not cars and it's this approach that makes Kevin great at what he does. At no point did I feel like I buying a car. It was an adventure and a GREAT one at that! Thank you Kevin! More