Herb Chambers BMW of Boston

I had an exceptional experience at BMW of Boston from start to finish. My salesperson, Will, was attentive, professional, and genuinely focused on making sure all of my questions were answered without ev start to finish. My salesperson, Will, was attentive, professional, and genuinely focused on making sure all of my questions were answered without ever feeling rushed or pressured. The finance manager, David, was equally impressive, knowledgeable, efficient, and thorough in explaining every detail. He broke everything down in a clear and easy-to-understand way, which made me feel confident in every decision. They made the entire process feel personalized and straightforward. Together, they created a seamless, stress-free car-buying experience that truly exceeded my expectations. More

Service was conducted perfectly, ensuring maximum level of excellence. I would recommend Herb Chambers BMW of Boston to everyone, who seeks professionalism in auto service. of excellence. I would recommend Herb Chambers BMW of Boston to everyone, who seeks professionalism in auto service. More

This place was really nice but the offices were a little bit small and crowded. bit small and crowded. More

Great service and very accommodating! . Kennedy in the service dept was friendly and very helpful! . Kennedy in the service dept was friendly and very helpful! More

I had such a great experience at BMW from start to finish! The entire dealership made me feel welcome — the reception was amazing and everything was handled so smoothly. I first worked with Ahmed, finish! The entire dealership made me feel welcome — the reception was amazing and everything was handled so smoothly. I first worked with Ahmed, who was incredible. He was patient, kind, and truly went above and beyond (he even gifted me a BMW teddy bear 🧸 — such a thoughtful touch!). I finalized everything with Omar, who made the process easy and stress-free. He was professional, helpful, and made sure I left feeling confident and happy with my decision. Overall, I couldn’t be happier with my experience. The team really knows how to take care of their customers. I would 100% recommend this dealership to anyone looking for a car! More

Had a terrible experience. Initial routine service was fine but more complex needs arose. I will never go back. I was told by the Associate a Manager would reach out. Never did Initial routine service was fine but more complex needs arose. I will never go back. I was told by the Associate a Manager would reach out. Never did. More

Using it for years very happy to come back and get a great experience getting a new car great experience getting a new car More

I placed a 1k deposit towards a BMW M2 Xdri, vehicle is not in production and will not be for a few months, deposit is for an allocation only. It appears my sales rep, Mike Semedo, took deposit vehicle is not in production and will not be for a few months, deposit is for an allocation only. It appears my sales rep, Mike Semedo, took deposit prematurely, should have advised to wait. I had to request re refund due to a separate matter which arose, Mike tried to claim i would not be able to deposit again, a mere line to avoid refund and or lose sale. My refund request was on a Wednesday, in was not processed until the Monday after; despite bogus lines saying it was processed. Needless to say, I won't deposit again, i will go to another dealer whom isn't so shady. More