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Herb Chambers BMW of Boston
Boston, MA
2,560 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,560 reviews
November 12, 2025
They are truely a customer focused dealership as they care about cars that they service. Awesome experience and they work with you to help you! care about cars that they service. Awesome experience and they work with you to help you! More
by Sasi
Employees Worked With
James Gibbons, Hank Santos
November 10, 2025
Everyone at the dealership was very friendly and responsive. They made car buying an excellent experience.and stress free. They went the extra mile to help us arrange for transport of our new car responsive. They made car buying an excellent experience.and stress free. They went the extra mile to help us arrange for transport of our new car across the county.. Highly ecommended More
by MichaelB
November 09, 2025
Abdou was terrific. He had answers to all my questions about financing, paperwork and technology and was always available on my time. He even helped me find parking. He had answers to all my questions about financing, paperwork and technology and was always available on my time. He even helped me find parking. More
by Jon Olson
November 08, 2025
I am very satisfied with the service performed on my vehicle. James Gibbons from the Service Department was very attentive and helpful in explaining and answering my questions. vehicle. James Gibbons from the Service Department was very attentive and helpful in explaining and answering my questions. More
by Mark Lakirovich
Employees Worked With
James Gibbons
November 07, 2025
I can not say enough about my experiences with Herb Chambers of Boston service department. My opinion is based on my many years as a client. I am always greeted promptly and professionally no matter Chambers of Boston service department. My opinion is based on my many years as a client. I am always greeted promptly and professionally no matter how busy they are-whether it be a scheduled visit or an unanticipated arrival. i would like to recognize my service advisor, James Gibbons, As an owner of an older BMW model I sometimes have unique issues with my automobile. James is prompt, thorough and, candid with his assessments and communications with me. He is an asset to the BMW family-he is honest, always helpful and resourceful and a pleasure to work with. More
by AOB
Employees Worked With
James Gibbons
November 07, 2025
Hadi is very professional and knowledgeable about the buying process.He makes buying a BMW stress free. buying process.He makes buying a BMW stress free. More
by steven.cantelli
November 07, 2025
Overall the experience was fine, sales and financing good and responsive to my questions and concerns. and responsive to my questions and concerns. More
by Obbagy10
