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Herb Chambers BMW of Boston

Boston, MA

4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

March 25, 2025

My 2018 BMW had a rare transfer case catastrophic issue. Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The ser More

by chrisjcrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Herb Chambers BMW of Boston responded

Chris, we're delighted to hear that Matt and the Herb Chambers BMW of Boston team provided you with such a professional experience. It's great to know everything was handled smoothly with your 2018 BMW. Thank you for sharing!

March 23, 2025

The people I dealt with at Herb Chambers were very friendly and helpful and made the purchase process enjoyable. Katie George was especially helpful in every way. More

by MikeH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers BMW of Boston responded

MikeH, we're delighted to hear that Katie and the team at Herb Chambers BMW of Boston made your purchase process enjoyable. Thank you for sharing your experience with us!

March 18, 2025

Buying car was excellent experience with sales dealer Nick Lagas. He was patient, flexible, and ultimately gave us a fabulous deal. More

by jjbieber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Nick provided you with an excellent car-buying experience at Herb Chambers BMW of Boston. Enjoy your new ride!

March 16, 2025

Excellent experience at Herb Chambers Boston thanks to Jing Lau. It was a pleasure working with Jing to guide me through the options and select a car right for me. He was a 10 out of 10 across all element More

by dariapahlavan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jing Lau
Mar 17, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Jing provided such a positive experience at Herb Chambers BMW of Boston! It's great to know you felt well taken care of throughout the entire process and beyond. Enjoy your new car, and feel free to reach out if you need anything else!

March 03, 2025

Efficient and helpful. Kept informed throughout the process, even though the repairs took longer than anticipated More

by Fjpados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers BMW of Boston responded

We're glad to hear that our team at Herb Chambers BMW of Boston kept you informed and provided efficient service. Thank you for your patience and positive feedback!

February 28, 2025

Sheraz was fantastic. As overwhelming as buying a new car can be Sheraz was there every step of the way. He was able to answer all of my questions from the start of the pr More

by Etvis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Sheraz made your car-buying experience smooth and enjoyable at Herb Chambers BMW of Boston. Thank you for sharing such positive feedback, and enjoy every moment with your new SUV!

February 27, 2025

This is my third BMW purchase, and once again, it was a fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole proce More

by Sedali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your continued trust in Herb Chambers BMW of Boston! We're delighted to hear that Hadi and the team provided another fantastic experience. Your recommendation means a lot, and we look forward to assisting with any future needs!

February 26, 2025

This was my first time buying a car from Herb Chambers and I was totally satified with the whole aspect of purchasing my car Nick Lagas, my Client Advisor, was terrific. He explained everything in detail More

by BCURTIS0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your first car-buying experience with Herb Chambers BMW of Boston was so satisfying! It's great to know Nick provided detailed explanations and addressed all your questions. Enjoy every mile in your new vehicle!

February 26, 2025

The service inspection videos are very helpful and Higor does a great job clarifying any questions that I might have. The workmanship is professional, done correctly the first time, and complete when promis More

by imyanowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

Imyanowitz, we're delighted to hear that Higor and our team at Herb Chambers BMW of Boston provided you with helpful service inspection videos and top-notch workmanship. Thank you for sharing your experience!

February 26, 2025

Car was overheating. I had it towed in and it was taken care of that day! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

We're glad to help, George! Thank you for the glowing review of Herb Chambers BMW of Boston!

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