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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,402 reviews

December 21, 2021

There is all very high commitment to customer service and top notch quality workmanship. The managers, service technicians and administrative staff always go the extra mile to assure complete customer satis More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2021 -

Herb Chambers BMW of Boston responded

Thank you for sharing your kind comments, John! We hope future customers see your review and see us at Herb Chambers BMW of Boston! See you next time!

Dec 21, 2021 -

John responded

My email is jfn777@gmail.com

December 21, 2021

The sales team, Nick, was honest and shot us straight. They were knowledgeable and gave good advise. More

by tuftsmatt33
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Herb Chambers BMW of Boston responded

This is great to hear! Thank you for rating Nick and Herb Chambers BMW of Boston five stars! Enjoy your new ride!

December 19, 2021

Great customer service. Very happy with work done to vehicle. Service advisor Samek Is very knowledgeable. More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samek
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Dec 20, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your kind feedback! Samek looks forward to working with you again next time! -Herb Chambers BMW of Boston

December 19, 2021

very helpful diagnosing issues and providing support with Chambers amenities, i.e. video inspection, courtesy rides, text messaging etc More

by myeates52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Dias
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Dec 20, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback! We're so glad you came to visit us here at Herb Chambers BMW of Boston and we look forward to seeing you again next time!

December 18, 2021

Great service - prompt, courteous, clean. Did exactly what they said they would at the quoted price! More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samik
Report | Print
Dec 20, 2021 -

Herb Chambers BMW of Boston responded

Thanks for sharing your experience, David! We appreciate you coming to visit us here at Herb Chambers BMW of Boston and hope we can be of service again in the future!

December 16, 2021

It was a pleasure working with Jurell and the entire repairs team. Online Payment method is a great time saver. More

by xyomie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurell
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Dec 16, 2021 -

Herb Chambers BMW of Boston responded

We're glad to hear your experience was so enjoyable! Thank you for coming to Herb Chambers BMW of Boston!

December 15, 2021

Herb Chamber BMW was a great experience for me and Badis did a wonderful job at answering my questions and addressing my needs. More

by Kyran Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badis Boussetta
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Dec 16, 2021 -

Herb Chambers BMW of Boston responded

We're so happy to hear Badis and the Herb Chambers BMW of Boston team could make this a five-star experience, Kyran! Thank you for leaving us your awesome five-star review!

December 14, 2021

Service and sales show marked improvement over the many years our family has leased or bought cars from the dealership. More

by scotthaas27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Herb Chambers BMW of Boston responded

Scott, we are so happy that our team at Herb Chambers BMW of Boston can always provide you and your family with great cars!

December 14, 2021

Great service!! Always deliver on what they say they are going to do. I will go back More

by fpeterferrelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurrell
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Dec 14, 2021 -

Herb Chambers BMW of Boston responded

It's great to hear the team gave you such excellent care! Thank you for rating Herb Chambers BMW of Boston five stars!

December 13, 2021

Excellent service department. Very personable, attentive, and good to deal with. Albeit, all of my work was covered under warranty. No hassles. More

by Joe B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik
Report | Print
Dec 14, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the great review of Herb Chambers BMW of Boston, Joe! We hope we can be of service to you again in the future!

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