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Herb Chambers BMW of Boston
Boston, MA
2,388 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,388 reviews
December 09, 2021
James and crew made it happen…small window of time, loaner, done ahead of time loaner, done ahead of time More
by pbarry124
Employees Worked With
December 09, 2021
We just picked up our BMW and are ecstatic! Not only is this car a perfect fit for us, but customer service was great. We had the pleasure of being helped by Mr. Badis Boussetta who was the one who found t this car a perfect fit for us, but customer service was great. We had the pleasure of being helped by Mr. Badis Boussetta who was the one who found the car that suit our needs best for the best price. We had previously visited multiple car dealerships and were wary about leasing a car in the current market, but Badis gave us the best deal out there. Thank you to him and the team for making this experience a very smooth one! More
by Nadim
Employees Worked With
Badis Boussetta
December 04, 2021
Love being a Herb Chambers customer, I have been with those guys for a long time. those guys for a long time. More
by maratantonyan
Employees Worked With
December 01, 2021
Sales rep - Abdou- excellent !Welcoming, reliable and Sales rep - Abdou- excellent ! Welcoming, reliable and very professional. Administrative process slow. Overall very good experience. Sales rep - Abdou- excellent ! Welcoming, reliable and very professional. Administrative process slow. Overall very good experience. More
by FGN
November 29, 2021
I had a great experience today with my service advisor Higor Teixeira at Herb Chambers BMW of Boston. As always he is very professional, courteous and takes the time to explain things properly and always Higor Teixeira at Herb Chambers BMW of Boston. As always he is very professional, courteous and takes the time to explain things properly and always answers all of my questions. A pleasure to work with when ever I bring my car for service. Thank you Steven L. More
by sslirop
Employees Worked With
November 29, 2021
Badis was so great to buy my X3 with. He was pleasant and informative from the beginning while making the experience really fun… which it should be! He made sure I understood all of the features… thank you B informative from the beginning while making the experience really fun… which it should be! He made sure I understood all of the features… thank you Badis! More
by Laurie3104
Employees Worked With
Badis Boussetta
November 27, 2021
Glad with the experience on the maintenance in my car but the waiting is a too long it took 6 hrs waiting and 2 hrs traveling almost the hole day and not just time it’s always this way it’s not fair to the c the waiting is a too long it took 6 hrs waiting and 2 hrs traveling almost the hole day and not just time it’s always this way it’s not fair to the customer understand it’s not the representative fault Samuel it’s very professional and very self explanatory very pleased with his experience thank you More
by Hockeymom1494
Employees Worked With
Daniel Blash
November 27, 2021
Basis made the process professional, easy, and efficient. He was honest, friendly, and customer obsessed. Contacted me when necessary to provide continuous updates! Elmutaz He was honest, friendly, and customer obsessed. Contacted me when necessary to provide continuous updates! Elmutaz More
by Elmutaz
November 26, 2021
Higor is very courteous and patient. Very happy with his service! Highly recommend this dealer to all of my friends. service! Highly recommend this dealer to all of my friends. More
by Haiyan02
Employees Worked With
