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Herb Chambers BMW of Boston

Boston, MA

4.8
2,387 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,387 reviews

November 26, 2021

Hadi Eslami has been my purchasing advisor for the past four years and as alway, he made the process of leasing my bmw a very smooth and hassle free task. Very Much appreciate Hadi and his team. More

by rradmand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Herb Chambers BMW of Boston responded

We're happy Hadi and the Herb Chambers BMW of Boston team helped you have a five-star experience! Thank you for coming to see us!

November 24, 2021

Badis is outstanding! We first spoke on the phone and he thoroughly answered all questions. We were coming from a distance to purchase a car and he assured us what we were coming up to view was in fact wha More

by SBM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Nov 24, 2021 -

Herb Chambers BMW of Boston responded

Thank you so much for taking the time to share this wonderful feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Boston and are thrilled to hear that Badi's excellent service made it worth the trip. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

November 24, 2021

We recently purchased a certified pre-owned vehicle from Badis. He made the process professional, easy, and efficient. I have always dreaded the car buying process, but this experience was an absolute ple More

by bettyam16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Nov 24, 2021 -

Herb Chambers BMW of Boston responded

It means so much to the Herb Chambers BMW of Boston team to hear we've provided a five-star experience for you! Badis is happy your Certified Pre-Owned purchase was so enjoyable, and we hope you love your new ride! Thank you for being a valued customer!

November 24, 2021

Always reliable with outstanding service and excellent communication regarding work needed, cost estimates, time frame/status updates. etc. Also, very accommodating with loaner vehicle and Uber/Lyft rides More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your review, Rob! We're so lucky to have you as a customer at Herb Chambers BMW of Boston!

November 23, 2021

Expedient check in and out.Filming of service check and Expedient check in and out. Filming of service check and reccomendatios is a welcomed addition. Good loaner. More

by Mrussillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Herb Chambers BMW of Boston responded

We're happy to hear the Herb Chambers BMW of Boston team has made your visit exceptional! Thank you for leaving your five-star review!

November 20, 2021

A great experience buying a car because Preston Spitz is the best salesperson I've ever had!!! More

by Snshu365
Customer Service
Recommend Dealer
Yes
Employees Worked With
Preston Spitz
Nov 22, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're glad you had a great experience working with Preston and we'll be sure to share your wonderful feedback with him. We hope you enjoy your new vehicle and look forward to seeing you again next time here at Herb Chambers BMW of Boston!

November 20, 2021

Associates are always willing to be flexible and accommodate me whenever I’ve needed something addressed quickly. James was particularly helpful on Friday, November 19. More

by tom_mag
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the kind review of our team! We're glad James was helpful during your recent visit and we look forward to seeing you next time here at Herb Chambers BMW of Boston!

November 20, 2021

Excellent salesman! Loved the experience. Got the exact car I wanted. No waiting! Highly recommend More

by stovjohn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herb Chambers BMW of Boston responded

Congratulations on finding the exact vehicle you had in mind! We're so happy to hear it! Thank you for coming to Herb Chambers BMW of Boston!

November 20, 2021

Badis was a pro and made the entire process easy. Got the paperwork sorted ASAP so I could pick up my car the next day. More

by 11yrupgrade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badis Boussetta
Nov 22, 2021 -

Herb Chambers BMW of Boston responded

Thank you for sharing this great review! We're glad Badis made your experience with us a great one and we'll be sure to let him know how much you appreciate his excellent service. Take care and we'll see you next time here at Herb Chambers BMW of Boston!

November 19, 2021

The customer service is so great. Poeple are so friendly. I highly recommend it. Thank you for all your help. More

by Nestorpereira03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Perry
Nov 19, 2021 -

Herb Chambers BMW of Boston responded

It was our pleasure! Thank you for the wonderful comments about our team and please don't hesitate to reach out if there's anything else we can do for you! - Herb Chambers BMW of Boston

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