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Herb Chambers BMW of Boston

Boston, MA

4.8
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,402 reviews

December 11, 2021

Amazing experience. Abdo M is very helpful Great client experience and wouldn’t go anywhere else More

by Nadinechakar@gmail.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback - Abdo will be so happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers BMW of Boston and we hope we have the opportunity to serve you again in the future!

December 10, 2021

The best experience always! Matt is always there to help…going way above and beyond for a customer. That’s why I’ll always be a Herb Chambers customer More

by Tim P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the kind review, Tim! We're so glad that Matt & the team continue to earn your loyal business and we look forward to your next visit with us here at Herb Chambers BMW of Boston!

December 10, 2021

A sudden cold snap caused the battery in my 2015 335ix GT to begin failing. Rather than wait for complete failure I made an emergency call to Herb Chambers BMW of Boston and they took me immediately and allo More

by shillbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurell
Dec 10, 2021 -

Herb Chambers BMW of Boston responded

We are so glad that our team at Herb Chambers BMW of Boston could get you back on the road safely. Thank you for trusting us to take great care of your car!

December 10, 2021

First class from start to finish. No nonsense. Hoping service from here will be same More

by Joeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers BMW of Boston responded

Joe, we are so happy that our team at Herb Chambers BMW of Boston could provide first class service! Thank you.

December 09, 2021

James and crew made it happen…small window of time, loaner, done ahead of time More

by pbarry124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Herb Chambers BMW of Boston responded

Thank you for leaving Herb Chambers BMW of Boston your review!

December 09, 2021

We just picked up our BMW and are ecstatic! Not only is this car a perfect fit for us, but customer service was great. We had the pleasure of being helped by Mr. Badis Boussetta who was the one who found t More

by Nadim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Dec 10, 2021 -

Herb Chambers BMW of Boston responded

We are so happy that our team at Herb Chambers BMW of Boston could do such a great job for you! Thank you so much.

December 04, 2021

Love being a Herb Chambers customer, I have been with those guys for a long time. More

by maratantonyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Herb Chambers BMW of Boston responded

We appreciate you taking the time to leave everyone at Herb Chambers BMW of Boston such a great five-star review! It means so much to hear you love being our customer! Thank you for letting us be your go-to automotive resource!

December 01, 2021

Sales rep - Abdou- excellent !Welcoming, reliable and Sales rep - Abdou- excellent ! Welcoming, reliable and very professional. Administrative process slow. Overall very good experience. More

by FGN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Dec 01, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the review and feedback! We appreciate you trusting Abdou & the Herb Chambers BMW of Boston team with your business and hope you'll be visiting us again in the future!

November 30, 2021

They were very helpful with my first ck up and made suggestions about future visits More

by Richard.dotolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blash, Joe Migdal
Nov 30, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in our team, Richard! We look forward to assisting you again!

November 29, 2021

Badis was so great to buy my X3 with. He was pleasant and informative from the beginning while making the experience really fun… which it should be! He made sure I understood all of the features… thank you B More

by Laurie3104
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Nov 30, 2021 -

Herb Chambers BMW of Boston responded

Congrats on your new BMW X3, Laurie! We're so happy that Badis worked hard during your recent purchase, and found you an amazing vehicle! See you next time!

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