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Herb Chambers BMW of Boston
Boston, MA
2,384 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,384 reviews
November 05, 2021
James was wonderfully accommodating and patient with me. I recommend him highly. Thank you Herb Chambers Boston! I recommend him highly. Thank you Herb Chambers Boston! More
by 2014328bmwxi
Employees Worked With
November 03, 2021
The team did a great job getting me into my new car and my salesman Badis got everything taken care of in speedy fashion. Also the guys in the finance department we’re a great help. Thanks for everything a my salesman Badis got everything taken care of in speedy fashion. Also the guys in the finance department we’re a great help. Thanks for everything and making the car transition smooth. More
by alexo1019
October 29, 2021
Work was as scheduled and on time. It is always a good feeling to have a dealership work so well with a customer. I write this with sincerity and gratitude. feeling to have a dealership work so well with a customer. I write this with sincerity and gratitude. More
by love4cars464
Employees Worked With
October 29, 2021
I have leased several cars from Herb Chambers over the last 15 years and Sheraz Sheikh is my sales representative. Sheraz is outstanding and provides the highest quality customer service that I have eve last 15 years and Sheraz Sheikh is my sales representative. Sheraz is outstanding and provides the highest quality customer service that I have ever experienced from a car dealership. He's a real credit to Herb Chambers BMW. I will continue to give Sheraz my business and have recommended him to many of my friends and colleagues. More
by richard.toelke
Employees Worked With
October 29, 2021
the entire experience was a pleasure. i called on an emergency basis and was told to bring my car in right away. James explained everything to me and kept me informed throughout the day. Thanks so muc emergency basis and was told to bring my car in right away. James explained everything to me and kept me informed throughout the day. Thanks so much for helping me out! More
by Kevin M
Employees Worked With
October 26, 2021
I received excellent service from Badis at this location. The dealership use “smart pricing algorithm” to get the best average price in the market for used car, thus eliminates the old fashion way of hagglin The dealership use “smart pricing algorithm” to get the best average price in the market for used car, thus eliminates the old fashion way of haggling. With that out of the way, Badis helped me make the decision to purchase without being pushy. He even took care of the chipped paint on my used vehicle at no charge, and sent me away with a full tank of gas. Truly an amazing experience. 10/10 would purchase a car with Badis again. More
by HughNg06
Employees Worked With
Badis Boussetta
October 24, 2021
Excellent service: the staff takes care of the car but equally importantly they care about the customer and things going smoothly. equally importantly they care about the customer and things going smoothly. More
by MA
Employees Worked With
October 24, 2021
I bring my car to BMW Boston for service even though I bought it at another dealer. Boston associates are thorough, efficient and pay attention to customers, no attitude. bought it at another dealer. Boston associates are thorough, efficient and pay attention to customers, no attitude. More
by Gloria Kwei
