Herb Chambers BMW of Boston - Service Center

Another excellent experiences with HC BMW Boston with Higor professionalism, politeness, and attention to customer concerns. Well managed team - I have not had a bad experience with BMW boston so far.. s Higor professionalism, politeness, and attention to customer concerns. Well managed team - I have not had a bad experience with BMW boston so far.. switching from another BMW dealership . I assume they really have a Good Head of the server team there. More

The service was impeccable. I appreciated the accomodations and the professionalism of the staff. I will always recommend my friends to do business with the Herb Chambers dealer I appreciated the accomodations and the professionalism of the staff. I will always recommend my friends to do business with the Herb Chambers dealership. More

They took my car right in and fixed the flat tire. The service department was excellent and since I was from out of town they arranged rides to and from the dealership. The service department was excellent and since I was from out of town they arranged rides to and from the dealership. More

Provided requested service timely. Did a review of condition of car and provided a lust of the served that are needed. Did a review of condition of car and provided a lust of the served that are needed. More

Herb Chambers BMW is always accommodating, easy to work with, and on time with service time estimates. with, and on time with service time estimates. More

I am not sure what I would do without Matt Krappe and his team at Herb Chambers. I had been on the road quite a bit and did not realize I was late for my 1st year service on my X6. In addition, I had let my team at Herb Chambers. I had been on the road quite a bit and did not realize I was late for my 1st year service on my X6. In addition, I had let my sticker run out and the local town authorities aren't shy about pulling people over for that these days. Paying a surcharge for an expired inspection sticker is a real kick in the .... (believe me). When I reached out to Herb Chambers, Matt went out of his way to get me in there ASAP and turn the car around within a day. He informed me of a recall that would require him to order some parts and assured me he would get me in for that as soon as he had everything in hand. Matt and team do a fantastic job. The car came back as clean and shiny as the day I took delivery. I had a great experience when I bought the car last year and getting serviced by surprisingly by Matt and team exceeded my expectations again. Great job and thanks again! More

Only have positive things to say about Herb Chambers - great people, amazing service, and on-time service delivery - well done! great people, amazing service, and on-time service delivery - well done! More

Everyone is always pleasant and friendly. Appointments are readily available and the work is done in a timely fashion. Appointments are readily available and the work is done in a timely fashion. More

I I had a very good experience at Herb Chambers BMW of Boston. I bought the car at Herb Chambers earlier this year and went in for my first oil change and an overall check up. The team was very thorough a Boston. I bought the car at Herb Chambers earlier this year and went in for my first oil change and an overall check up. The team was very thorough and provided me with great service. Most importantly, they explained the types of things they would be Looking for during the overall inspection of the car. I actually got a video where they detailed all the checks that they made under the car. The wait time was a little long, approximately an hour and 45 minutes, but they have a pretty comfortable area where you can sit and work on a laptop or read. More