Herb Chambers BMW of Boston - Service Center

Julieth has always been very professional, knowledgeable, and attentive. She always takes time to thoroughly assess my car's issues and provides clear explanations of the necessary repairs. I really apprecia and attentive. She always takes time to thoroughly assess my car's issues and provides clear explanations of the necessary repairs. I really appreciate her expertise and advice since she isn’t just focusing on fixing the immediate problem but also on ensuring the long-term performance of my vehicle. I always get timely updates about the progress of the repairs and accurate estimates regarding both time and cost. This time around was no different. I have to say that Julieth’s level of transparency and honesty is something that is often hard to find in the car service industry and I greatly appreciated it. Julieth is simply outstanding and I couldn’t have asked for a better service advisor. More

Higor, as usual, provided great service. As did his colleagues. I look forward to coming again. As did his colleagues. I look forward to coming again. More

Fast and efficient, able to take me last minute and returned car fully cleaned and serviced in a short time returned car fully cleaned and serviced in a short time More

Mark Ravin always goes above and beyond in making sure his customers are informed and satisfied. He takes the time to explain what is being serviced his customers are informed and satisfied. He takes the time to explain what is being serviced More

Being a customer of Herb Chambers BMW of Boston for over 25years has been one of most greatest experience of all time. 25years has been one of most greatest experience of all time. More

Great service, fast and efficient. Work completed in time, follow up on status of car excellent Work completed in time, follow up on status of car excellent More

Brought in my x3 for service. Had oil change done plus tires. Advisor helped apply service discount which I appreciated. Nice turn around. Challenge can be to get through on phone Had oil change done plus tires. Advisor helped apply service discount which I appreciated. Nice turn around. Challenge can be to get through on phones. More

Made appointment for 3 things, after 2 days they completed only 1. Demanded car returned. completed only 1. Demanded car returned. More

Most importantly, service was done well. The communication from service regarding status for pickup was poor. The communication from service regarding status for pickup was poor. More

The service department at Herb Chambers BMW in Boston, MA is great. I work with James and Matt and find them very professional and easy to work with. is great. I work with James and Matt and find them very professional and easy to work with. More